Windows 10: How I fix my Surface pen when it doesn't ink?

My surface pen has never worked since I bought it. I have been trying to find ways to fix it. I have updated my computer Microsoft surface laptop 4 entirely, I changed the battery and tip to my Surface pen, paired and unpaired the pen from my computer, troubleshot my Bluetooth settings, and restored my computer. What are my next steps?

:)

 

Surface Pen not inking after a week

Windows 10 21H1, Surface 7, Surface Pen.

I have undertaken the following steps:

• windows is up-to-date
  
• uninstalled drivers (Pen and related, Ink)
  
• updated drivers
  
• complete shutdown into UEFI
  
• changed battery
  
• tried alternate pen which worked (friends that worked)
  
• tried pen on his surface (failed)
  
• changed pen tip (ridiculous step if you don't have the spare tips)
  
• connected and reconnected bluetooth
  
• cleaned the connectors of the pen as best as I can
  
• I've seen a recommendation to update to Windows 11, however I am not comfortable in doing so at this stage. It should be functioning with Windows 10, there is no reason for it not to.
  

On two occasions the pen inked for approximately 1 minute, then stopped.

The purpose of my surface was for university this year, but if the pen fails after a week. It will be best to return the various Microsoft Surface, Keyboard, and Pen, and looking into Apple's alternatives. I can't be spending hours (still in support queue at the time of writing) trying to troubleshoot this each time Microsoft's product fails to meet standards...

 

Bamboo Ink Pen

Hi Billy,

Using a Bamboo Ink Pen doesn't require a specific tablet for it to work as long as you're using a touch-capable tablet or PC. For us to provide you the possible resolution and the accurate information as to why you're having issues with Bamboo Ink Pen, answer
the following questions:

• What is the make and model of your device?
• Were there any changes made on your computer prior to this concern?
• Have you tried updating the driver of your Bamboo Ink Pen to isolate compatibility issues?
• To make sure that we have not missed on anything, what troubleshooting steps have you tried so far?

Looking forward to the requested information for us to assist you.

 

Windows INK issue with Adobe Illustrator, surface book 2 pen input

Howdy all!

I have an issue with Adobe illustrator and windows INK and surface book 2 pen input

While using Surface pen on my surface book 2 screen in Adobe Illustrator, drawing with the PEN tool the preview is dark blue.
When using my finger, the preview line is the colour of the layer. This includes using a mouse.

But when drawing with the pen tool, the line is blue and also quite laggy in illustrator. This lag completely disappears if drawing with a mouse or my finger.

So I am trying to work out if Windows INK is automatically recognizing the pen and defaulting to a certain setting.
or its an illustrator or adobe setting.
There is no settings which I can find that have any effect on this automatic default.

Here is some screen shots from my phone trying to show the issue.

Any help apprecited, As I currently cant work becuase there is too much lag using the surface pen... and drawing my finger is harder than it sounds lol.








Cheers