Windows 10: How is it legal for Samsung to make employees lie about knowing they have issues updating...

I have the laptop Samsung Galaxy book Go I bought in 2022 I've probably used this laptop for less than 3 hours I turned it on the other day and it attempted to update Windows on its own and went straight into recovery screen and will not move from there I've tried contacting Samsung who want me to pay a technician to fix the problem or to even diagnose the problem they also want me to pay to send my laptop in it's basically brand new and over chat multiple times and talking on the phone with their customer service agents they're telling me that they didn't know there was an issue with Windows.

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Windows 10 Samsung Note 4 USB connection

Hi Terrence,

To help you out with your concern, here are some information that we need to know:

• Can you tell us what model of computer you are using while connecting to your Samsung Note 4?

However, we suggest you to run the Hardware and Device Troubleshooter through these steps:

• Press Win + X then select Control Panel.
• Click Troubleshooting.
• Click Hardware and Sound then select Hardware and Devices.
• To run the troubleshooter, follow the steps from the wizard.

You may also try updating the driver by following the steps on this
link.

Let us know if you need further help.

Thanks.

 

Samsung HW-T400 soundbar noise issues

Hello

Welcome to the Microsoft Community.

The issue you're experiencing with your Samsung HW-T400 soundbar when connected to a Windows 11 computer, but not with other devices, suggests that the problem may be related to how Windows 11 is handling the Bluetooth connection or audio processing for this particular soundbar.

Here are several steps you can take to troubleshoot and potentially resolve the issue:

1. Update Drivers and Windows 11:
   
   1. Ensure your Windows 11 system is fully updated. Sometimes, Microsoft releases updates that can fix compatibility issues with Bluetooth and audio devices.
      
   2. Update your Bluetooth and sound card drivers. You can do this through the Device Manager by finding the relevant devices and selecting "Update driver." Alternatively, check the manufacturer's website for the latest drivers.
      
2. Change Audio Output Quality:
   
   1. Go to 'Sound settings' in Windows 11.
      
   2. In the 'Output' section, find your Samsung soundbar and click on 'Device properties.'
      
   3. Click on 'Additional device properties' which will open a new window.
      
   4. Go to the 'Advanced' tab and change the 'Default Format' to a different quality setting. Sometimes, certain formats can cause issues with specific devices.
      
3. Disable Audio Enhancements:
   
   In the same 'Additional device properties' window from the previous step, check if there's an option to 'Disable all enhancements' or 'Enable audio enhancements.' If present, try toggling this setting.
   
4. Check Bluetooth Settings:
   
   1. Go to 'Bluetooth & devices' in the Windows 11 settings.
      
   2. Remove the Samsung soundbar from the list of paired devices and pair it again. This can sometimes resolve connection issues.
      
5. Experiment with Different Connection Methods:
   
   If your soundbar and computer both support it, try using an alternative connection method, such as a 3.5mm audio cable or an optical cable, to see if the issue persists. This can help determine if the problem is strictly related to Bluetooth.
   
6. And you may Perform a clean boot (microsoft.com) to see if it is normal, this is a troubleshooting step. In this mode, we can further confirmed whether it is caused by system problems or third-party software or personalized Settings. So please be patient.
   
   Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.
   
   These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get you back on track.
   

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

Best Regards

| Microsoft Community Support Specialist