Windows 10: How to access recovery/boot mode when screen not working

My Huawei Matebook 13 laptop's screen is not working. However, it works normally if I connect a second monitor to it. I would like to do a factory reset but the recovery and boot modes are not visible as they do no show on the second screen. Is there any way to make the recovery/reboot options viewable on another screen connected via HDMI?

:)

 

Unable to boot the PC, stuck in recovery mode screen​

Hi Joe,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to boot the PC normally as it is stuck in recovery mode.

1. Were there any recent updates installed on the PC?
   
2. What is the exact make and model of the PC?
   

I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Boot the PC into safe mode with networking and check if you are able to login. Refer the article to

Start your PC in safe mode in Windows 10, refer the section
From a black or blank screen.



Method 2:



Perform a system restore to revert the PC back to the state when everything was working fine. Refer the article

Recovery options in Windows 10, refer the section
Use installation media to restore or reset your PC.



Note:
Do not reset the PC; resetting the PC will remove all the data and installed programs from the PC.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Cannot go into recovery mode in several ways

Problem:

Cannot login into normal mode or safe mode or access anything other than Boot settings.

• Do not get usual login screen.
• Seeing Automatic repair and then BSOD with code 0xc000014c
• That loop continues.

Troubleshooting Steps taken:

• Tried 3 times reset when in "Preparing Automatic Repair" to boot into recovery mode - Failed.
• Created bootable WIndows 10 USB flash drive to go into repair mode - Getting another BSOD with code "Driver pnp watchdog"
• Some times, after "Preparing automatic repair" screen, i get "Your pc needs to be repaired" recovery screen where it shows F8 to go into Startup settings. When i press F8, i get the same screen again in a loop.

Computer: Dell Precision T3500 Workstation

OS: Windows 10 64 bit

 

Unable to boot windows due to missing or corrupt files

Hi Callum,

There are several reasons why your PC isn't booting properly. One of which is because of broken boot data configuration components. To isolate the issue, we highly suggest you to boot your PC in Safe Mode. Given that you cannot access the setup screen, please
follow these steps:

Do the improper shutdown process:

• Turn on your computer.
• When the Windows logo is visible, unplug the computer. Do this thrice.
• At the 4th boot, simply wait for the Windows Recovery Environment window to appear.

After doing the improper shutdown process, please follow these steps:

• On the Choose an option screen, select Troubleshoot.
• Click Advanced options then, Startup Settings.
• Click Restart.
• Once the PC has restarted, press the F4 key to boot in Safe Mode.

Let us know if the resolution worked for you.