Windows 10: How to activate newly purchased additional Onedrive space

Discus and support How to activate newly purchased additional Onedrive space in Windows 10 Backup and Restore to solve the problem; I recently spent $69.99 to buy 1 TB additional storage space for my OneDrive. I downloaded the space (I think) but I'm still getting messages that I... Discussion in 'Windows 10 Backup and Restore' started by MarkB, Jan 24, 2020.

  1. MARKB
    MarkB Win User

    How to activate newly purchased additional Onedrive space


    I recently spent $69.99 to buy 1 TB additional storage space for my OneDrive. I downloaded the space (I think) but I'm still getting messages that I have run out of space. Many of my folders in File Explorer have read X's on them. I have about 400 GB total in files and folders so the 1 TB is more than enough. But how do I access it?

    Multiple chats and emails with MS have yielded nothing so far.

    I have Win10-64

    Many thanks.

    :)
     
    MarkB, Jan 24, 2020
    #1
  2. FORDGT90CONCEPT
    FordGT90Concept Win User

    Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Jan 24, 2020
    #2
  3. PEER_SAM
    Peer_Sam Win User
    OneDrive folder connection lost after 1903 upgrade

    Hi Saurabh,



    Thank you for writing to Microsoft Community Forums.



    To be on the safer, you may try copying the files from the old OneDrive folder to the newly created one rather than using the cut/paste feature and see if it stops downloading (sync) the content from your OneDrive account to the local PC.



    We do have a dedicated support for OneDrive related issues, I suggest to get in touch with OneDrive Support team, where we have the support professionals well equipped with the knowledge on this subject. Please follow the steps given below.



    • Sign in to OneDrive.com from any browser.
    • Click the ‘?’ help icon on the top banner of the page and select
      Email OneDrive support.
    • Submit your question and follow the prompts to request support.


    For additional help, please refer to the following article.

    OneDrive Help Center



    Regards,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jan 24, 2020
    #3
  4. KRISTINKOP
    KristinKop Win User

    How to activate newly purchased additional Onedrive space

    Can't purchase additional activities in Fresh Paint

    I installed Fresh Paint onto my new computer, but no additional activities are available to purchase. I already purchased one activity within the app (Friends Pack) and I see that one, but none of the other packs show up. I tried uninstalling then re-installing
    the app, but it still doesn't show any other activities (even to purchase). Can someone help me?
     
    KristinKop, Jan 24, 2020
    #4
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How to activate newly purchased additional Onedrive space

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