Windows 10: How to Add Troubleshooters to Desktop Context Menu in Windows 11

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The Windows 11 or Windows 10 computer by default ships with a number of built-in troubleshooters that PC users can run on a device to diagnose and automatically fix common problems for example Windows Update, Bluetooth, Network, Printer, etc. There are many ways to run any Troubleshooter on Windows PC. In this post, we will […]

This article How to Add Troubleshooters to Desktop Context Menu in Windows 11 first appeared on TheWindowsClub.com.

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windows 10 desktop icon context menus

Hi Ramon,

In reply to your questions:

• Asus, not sure of model - 64 bit desktop system, Asus motherboard, Intel E5300 dual-core @ 2.6 GHz, 8 Gb RAM, 600 Gb disk (<80% full).
• No error messages at all.
• None of the desktop shortcuts (icons) launch their apps, including old original shortcuts and newer ones. (In other words, all icons' context menus misbehave the same way.)
• No changes or custom mods... off-the-shelf prebuilt system, stock Windows install. Strictly used for home office functions - no gaming or external hardware hung off the PC.

Some additional points:

• Note that the Win-X context menu also mostly not working - none of the utilities launch from the choices on the upper 75% of the menu, only system functions (Run, Shutdown, etc.) at the bottom.
• Also note that context menus work normally elsewhere in the system: like inside File Explorer, and inside the Start Menu.
• Not aware of any other issues anywhere in my system. Applications run promptly and at normal speed, no unusual hangs or error pop-ups. (BTW, Windows tablet mode is OFF - I checked.)
• Windows 10 was an upgrade directly from Windows 7.
• At that time everything worked, including all the desktop shortcut context menus and Win-X.
• The context menus on the desktop stopped functioning after the Anniversary update... now shortcuts only launch on double-click from mouse.
• All additional MS updates and patches since that time have successfully installed.

Thanks for your help.

 

Context menu problem

Hi,

Your concern with the context menu can be due to the configuration of your device and/or broken system files. To better understand your concern, we'd like to know the following:

• The last known changes made/activities performed on your device prior to your concern.
• If you've experienced your concern on all areas in Windows 10 where context menu is expected to be available. Examples are File Explorer and desktop icons.
• The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

In addition, we'd like to request for a screenshot of your concern with the context menu.

In the meantime, we'd recommend performing a clean boot in Windows to isolate software conflicts on your device. To do this, you can perform the steps posted on this link.
In the clean boot environment, check if you'll be able to load the usual options for the context menu. The link will also provide steps to isolate the possible cause of the issue. Once you're done troubleshooting, check the How
to reset the computer to start normally after clean boot troubleshooting section to revert your device to normal boot.

If you still experience your concern while in the clean boot environment, we'd recommend creating a new user/administrator account to isolate profile related issues. To do this, you can perform the steps posted on this

link.

We look forward to your response.

 

Windows10 start up / context menu crashing issue

Hi,

Since you are having an issue with the Start up menu not working and the context menu crashing, what I can suggest is for you to try and follow the steps provided from the links below:

• Community Ramesh.Kumar's answer March 19, 2016
• Troubleshoot problems opening the Start menu or Cortana

Let us know how it goes.