Windows 10: How to bypass an update while it is waiting to install - Encrypted drive challenges

I have a Dell Optiplex desktop that recently got a BIOS update via Windows Updates. However, once that BIOS updates, Bitlocker will no longer allow access to the drive. Booting into Command Prompt and running bde-manage let me know that there are no key protectors available. From what I can lookup and research, this means that while Bitlocker was turned on and the drive encrypted, the decryption keys were never generated. The computer was able to boot only because the TPM allowed it. Once the BIOS version changed, then the hardware was no longer the same and the computer would not boot.

:)

 

Encryption

Hello Miriam,

For us to be able to isolate your concern why your devices page says it is not encrypted when you've turn on encryption, kindly answer these questions:

• Does this happen before you encrypt the device?
• Which Windows version currently running on your device?
• What troubleshooting steps have you tried so far?

We will be waiting for update.

 

Device Encryption not avaiable

Hello Fraczek,

Thank you for contacting Microsoft Community.

We understand your concern in this regard.

• Are you referring to BitLocker Drive Encryption?
• What preventing you from doing this?
• Did you get any error message or code while doing this?

Before you come up with the above information, suggest you to refer the article

Help protect your files using BitLocker Drive Encryption and see if it help you.

Do refer the article
Windows BitLocker Drive Encryption Step-by-Step Guide and check if it help you with the required information.

Keep us posted if you require further assistance.

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.