Windows 10: How to check and scan hard drive errors without admin rights? to raise IT ticket sooner.

I need help to be proactive to ensure when I need to print, there is no problem.This has been months since I print hardcopy; when I need it ASAP it is not happening for two days already; all network printers do not show it in the printer queue.These network printers are printing for my co-workers.My IT is still working on it after two days of raised ticket.Since they found hard drive errors via sfc command, which is restricted to IT, is it possible for me to check and scan but not repair which I believe is IT scope? If achievable, I can raise IT ticket s

:)

 

Error: problem with this drive. Scan the drive now and fix it when connecting an HD drive

Hi,



Thank you for writing to Microsoft Community Forums.



To get a clear picture of the issue, we will need the following details:

• When exactly are you receiving the error message?
  
• Have you tried connecting the drive to any other USB port?
  
• Are you able to access the drive on any other computer?
  
• What is the make and model of the computer and the HD drive?
  

In the meantime, I suggest you to refer the troubleshooting steps mentioned below:



You can scan the drive for errors by following the steps mentioned below and see if that helps:

1. Press Windows key + E, to open
   File Explorer.
   
2. Click on This PC on the left pane.
   
3. Right click on the HD Drive and select
   Properties.
   
4. Click on Tools tab, under
   Error Checking click on Check. This will scan the drive for error and fix them.
   

Note: If any bad sectors are found on the hard drive while Windows try to repair the sectors, data on the sectors might be lost.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Hard Drive not Showing

Hi Lori,

Thank you for posting back.

• How are you connecting the Hard drive to your computer?
• Have you tried connecting the hard drive to a different computer and check if it works?

It's possible that your USB drivers are corrupt. I suggest you to try the following steps and check.

• Press Windows Key +R and type
  devmgmt.msc to open Device manager.
• Expand Universal Serial Bus controllers
  at the left bottom.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

Keep us posted with the status of the issue to assist you further.

Thank you.

 

Hard drive error

Hi,

This issue could be due to corrupted system file(s), faulty Hard disk drive or
no power to the drive. We would like to know some information to better isolate the issue:

• Have you done any changes on your computer prior to the issue?
• Have you tried disconnecting and reconnecting hard drive's SATA cable and power cable?
• Have you tried running CHKDSK command? CHKDSK command scans disk for errors.
  
• What type of disk drive are you using?
• What troubleshooting steps have you done so far?

We will wait for your response.