Windows 10: How to clean my computer from crashing when i play a game i need anwsers asap i bought it...

Help me please i need anwsers

:)

 

Computer Crashes During Game Play

Whenever I attempt to play a game, after several minutes the system goes black and I am forced to power down as it does not shut down nor restart. This condition is the same for all of my games. I currently have a GForce GT 640 graphics card with a computer
with 32GB of RAM. I shouldn't have any problem playing these games. I have done a clean installation of the driver software however this problem persists. Any suggestions?

 

Game crashes while playing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while playing a game. For further clarity on the issue, please respond to the questions below.

1. Which build version of Windows 10 are you using currently?
   
2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
3. What is the source of installation of game?
   
4. Does this occur with only one game or all the games?
   

Refer the article
Which version of Windows operating system am I running?



Meanwhile, I would suggest you to perform Clean Boot on the PC, and see if the issue persists. Refer the article Refer the article

How to perform a clean boot in Windows



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



If the game is not crashing after performing Clean Boot, then you can refer the section
How to determine what is causing the problem after you do a clean boot
to identify the root cause of the issue.



Note: Please refer the section
Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.



You may also want to refer the article
Game freezes or stops responding on a Windows 10 device



In addition, try the troubleshooting mentioned in the article by ACTIVISION

Crashes or Game Freezes in Call of Duty: Modern Warfare



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

ASPHALT 8 GAME crashes as soon as it is opened

Hi Deepak,

Please reply to the questions mentioned below in order to assist you in a better way.

• Did you make any changes to the computer prior to the issue?
• Is the issue specific to a particular game?

Since the game is crashing, the first thing I would suggest is to reinstall the game and then check if it helps. I would also request you to place the computer in clean boot and then check if it helps.

Putting your system inClean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform
a Clean Boot.

https://support.microsoft.com/en-us/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".

Please revert if the game still crashes.

Thank you.