Windows 10: How to complete reset user profile from previous Microsoft account settings

Hello I'm on Windows 11 latest updates and I have trouble signing in to my Microsoft account for ANY app Edge/Store/Xbox/...This is the error I get every single time on login: Oops, something went wrong Due to an unexpected error, we can't sign this account in to your other apps. Don't worry, we will sign you into this app. You can fix this by going to Settings > Accounts > Your info.I tried making my local account a Microsoft account and I got:Oops, something went wrong Whatever happened, it was probably our fault. Please try again.But it stayed logged in and it kept prompting me for

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Windows 10 can't load the user profile for a new user account

Hi Judy

Thank you for posting your query in Microsoft Community. .

I would suggest you to follow the method give below and check.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

Manage user accounts in Windows - Microsoft Support

Note: Create a Microsoft account



Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Microsoft Sudoku not available to other users

Hi Larry,

Thank you for responding.

As Microsoft account has an issue, I suggest you to run Microsoft account troubleshooter from my previous post and check if it helps.

If the issue still persists, the account might have got corrupted.

I suggest you to convert the Microsoft account to local account, and convert newly created local account (with no issues)to Microsoft account to transfer the user content.

Step 1: To convert the Microsoft account to local account, you can do the following:

• Sign in to your Microsoft account on Windows 10.
• Click Start and then Settings.
• Click Accounts and Sign in with a local account instead.
• Enter your Microsoft account's password, and click on Next.
• Type in a Username, Password, and Password Hint that you want to set for your Local account and click
  Next. Click on Sign out and Finish button.

Step 2: To convert Local account to Microsoft account, follow these steps:

• Make sure you are device is connected to internet.
• On the newly converted Local account (with no issues), click Start and then Settings.
• Click Accounts and click on Sign in with a Microsoft account instead.
• Follow onscreen instructions.

Step 3: Once the newly created local account is converted to Microsoft account, you can log-in with this account, try to access
This PC and copy the contents from the old user account to a newly created user account.

Steps:

• Press Windows + E, click on
  This PC in the left pane.
• Double click on C: drive (Usually where the operating system is being installed)
• Double click on Users and older user profile folder.
  
• Copy all the content from that user profile to the newly created user profile.

Hope it helps. Feel free to contact us for further assistance on Windows Operating System, we will be happy to help you.