Windows 10: how to connect an ipod

I have an old ipod model A1285 and it will not connect to my windows 120 laptop. Can you help?

:)

 

ipad/ipod connectivity

Does not work. I had already tried this. Currently in contact with Apple to see if they can suggest a solution. When connecting my ipod message comes up saying ' ipod connected but not recognised'.

 

iPod to PC won't connect

Hello Denis B,

Thank you for writing to Microsoft Community Forums.

With regards to your concern, kindly help us with the below questions.

1. Have you tried connecting the iPod to another computer?
   
2. What is the build and version of your computer?
   
3. Did you update your PC recently?
   
4. Do you read any error message/code, when you connect iPod to your computer?
   

I would suggest you to try connecting the iPod device on another PC to check if it’s the issue with the computer. Also for iPod to work fine, you will have to
completely uninstall iTunes and related software components. To do that, you may refer to an article on
Remove and reinstall iTunes and related software components for Windows 7 and later.

Note: Be sure to remove all components of an iTunes installation in the precise order. Also, make sure you have installed the latest version of iTunes from
Apple website.


For more information, you may also refer to the article If iTunes doesn't recognize your iPhone, iPad, or iPod.


Hope it helps.

Mala S

Microsoft Community - Moderator

 

Ipod is stuck...

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
• Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
• If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

try that


To restore your iPod mini:

* Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:

1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the Source list in iTunes.
4. Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

or this