Windows 10: how to contact Microsoft support about unexpected charge

I got an unexpected charge on bank account and it doesn't show in my order history on any of my microsoft accounts. I can't seem to find a way to contact Microsoft for this. Tried the phone number and it keeps telling me to go to website and it can't help. Can't seem to find a support chat or email to send my enquiry to. Any advice on how to contact support about this issue?

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Unexpected charges

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you came across unexpected charges on your Microsoft account. I would like to inform you that as this is public forum, we can only help you with general troubleshooting issues. You can refer the article:

What to do about unexpected charges from Microsoft.



If you are still not able to identify the charges, I will request you to get in touch with

Microsoft Store Support so that they can help you identify the charges.



Regards,

 

Unexpected charges in Microsoft account

Hi Lynn,



Thank you for writing to Microsoft Community Forums.



I understand your query related to unexpected charges on your Microsoft account.



Based on my research I have found some information that might be useful for you. You may want to refer the article

How to investigate a billing charge from Microsoft or MSbill.info and see if that helps.



You can also get in touch with our Microsoft Store
Technical Support Team for further assistance related to the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Contact names in contact list

I have a list of contacts in my outlook.live account that are listed in numerical order by office number, e.g. “101 Larry” “Smith” is the first and last name for Larry Smith in office 101. This method has always resulted in a perfectly numerically ordered contact list, until recently. Now, when I add Larry to my contact list, Outlook only shows Larry’s email address, no name, no office number.

Any help / suggestions would be so greatly appreciated. I’ve tried using customer support before, not looking forward to that ordeal again.