Windows 10: How to contact microsoft support desk.

I bought Minecraft today for my son using my account but later I realized that my son can't play it and I should have purchased it using his account. As soon as I realized it I am trying to reach out Microsoft to get refund so I can purchase using his account or transfer to my son's account. However support after several page s point me back to community. It's not free app, isn't Microsoft app store have real support team, which can chat or talk to. If yes, how do I contact them.

:)

 

i cant send a reply to answer desk

Hi Paul,

Thank you for posting in Microsoft Community.

As you are unable to reply to answers desk, I suggest you to try the below to direct contact answers desk.

Steps : Press Windows key, type Contact support, select it and follow the On-screen instructions.

Hope it helps. Feel free to contact us for any further assistance on Windows Operating System. We will be happy to help you.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Contact support app

I never noticed this app before until today. An app listed in start menu called 'Contact Support'. So I clicked it just to take a look. But the app just starts to open and then immediately crashes/shuts off. I logged into another user acc on my machine and it opens just fine.

Usually if an app is playing up on my computer I go into the settings - apps list and reset the app which normally sorts things out. But contact support is missing from the list. Does anyone use the app and have any problems with it?