Windows 10: How to delete files that require system permission such as hp touchpoint analytics

I have located the program files for hp analytics and have used the garbage can icon to delete but at first it said I needed administrator permissions. tried that and did not work, Now it says I need system permission to delete.I have searched the web to find out how to gain these permissions, tried them all still not able to delete.I am running windows 11.

:)

 

HP Laptops Shipped with Hidden Keylogger

There is also the HP Touchpoint Analytics Client, a silent telemetry software auto installed without permission.

 

ntoskrnl.exe+25ad71 HP Computer BSOD Windows 10 1909 Build 18363.836

"If it's not broken, don't fix it."
If the problems come back, then we can start with the steps that I asked you to do.

In searching through your reports for the info on OpenHardware... I also found the WinRing libraries - which are also known to cause BSOD's in some systems. They were in associated with either HP Analytics, HP Touchpoint Analytics, or the HP Touchpoint Analytics Service.

- Check to see if you have the HP Touchpoint Analytics and the HP Connection Optimizer in your Settings...Apps...Apps and Features (don't uninstall them, just let us know if you do.)
- check to see if you can download the HP Touchpoint Analytics and the HP Connection Optimizer for your system from the HP Support site for your system (no need to actually download it just yet)
- The point of doing this is that some services will be loaded early in the boot process - and then will be disabled later on. This leaves parts of the program in memory and it can still cause problems. I'm asking you to look so we can (if needed) uninstall those 2 programs (to see if they're to blame for the BSOD's) - yet still be able to get them back on your computer if they're not (or if an update will fix them).

Then try:
- setting a System Restore point
- disable the HP Touchpoint Analytics service and HP Connection Optimizer service (in services.msc)
- reboot and see if that stops the BSOD's.

 

Deleting a file that requires permission from Administrator

I'm trying to delete a file that keeps telling me I need permission to perform this action. I require permission from Administrators to make changes to this file.

Now if I look under User Accounts on the control panel there is only ONE account listed: mine as administrator.

However, under the properies window for the file there are three:

SYSTEM

Administrators (DJ Hernandez\Administrators)

Users (DJ Hernandez\Users)

The first two are listed as Full control on the Permissions tab of the Advanced Security Settings for the file. The Users is listed as Read. All three under Inherited From have C:\Program Data\Avg\Antivirus\

Is there any way that will allow me to get rid of this file? This belongs to a program that I have deleted using the Control Panel but it still shows up in the program listing under Programs and Features of the Control Panel.