Windows 10: How to disable Hardware Requirement Checks for Mixed Reality Portal app on Windows PC

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If you’re faced with an issue where you bought a Windows Mixed Reality Headset but the Mixed Reality Portal app says that the minimum hardware requirements are below requirements – when you know for a fact that it is not, then you may disable Hardware Requirement Checks for Mixed Reality Portal app. Does Windows 10 […]

This article How to disable Hardware Requirement Checks for Mixed Reality Portal app on Windows PC first appeared on TheWindowsClub.com.

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Mixed reality portal can not open but headsets working fine

Thank you for updating us. We've already tried multiple troubleshooting steps and the same issue still persists. In this case, let's run the
Windows Mixed Reality PC Check. This app is the best way to make sure your PC is ready to run Windows
Mixed Reality. Also, we have to make sure that we are currently using the latest Windows build and version.

For more info, refer to this article: Minimum PC hardware guidelines.

Once the required specification met, we suggest to uninstall and re-install the Windows Mixed Reality.

To uninstall:

• Select Start, then click Settings.
• Click Mixed reality, then select Uninstall.

Make sure to disconnect your headset from your PC and close Mixed Reality Portal before uninstalling. To install it, go to Microsoft Store and download the Windows Mixed Reality.

We look forward to your response.

 

Mixed Reality Portal not loading

We appreciate your response. For now, the Mixed Reality Portal is only available with the Windows Creators Update for Windows Insider. In order to ensure which Windows build you have, you can follow these steps:

• Windows + R.
• Type winver and press Enter.

Once you've determined your build and have successfully installed the Windows 10 Creators Update, you may experience the new feautures offered by the update.

The Mixed Reality Portal may be greyed out because you havn't attached the immersive headset yet. Nevertheless, you can test mixed reality apps on your PC without a Windows Mixed Reality immersive headset by using the
Windows Mixed Reality simulator.

If you need further assistance, let us know.

 

Mixed Reality portal reset

Hi Simon,

The problem you've encountered with Mixed Reality may be caused by an outdated driver, hardware incompatibility, or could be that the system requirements were not met. Noting that you've received similar results using a different laptop, we suggest that
you run the Windows Mixed Reality PC Check app on your computer for us to know whether or not your computer is ready to run Mixed Reality. Here's the

link.

To check if your computer has met the system requirements, please see
Windows Mixed Reality PC hardware guidelines.

Feel free to let us know if you need further assistance.

Regards.