Windows 10: How to disable screen overlay when using external numeric keypad?

I have a user using a touchscreen laptop (if that has any effect) who is also using an external numeric keypad.

Every time the user presses or releases a key on the keypad, there's an annoying "123" screen overlay that pops up. It's quite annoying. I've looked in keyboard settings and what I can find of accessibility options, but I can't seem to find out how to disable this.

Does anyone know how you can disable this?

I've attached screenshots of this screen overlay.

Thanks!







:)

 

Numeric keypad for PIN sign-in option

Hi Scott,

Thank you for posting in Microsoft community.

1. Are you referring to onscreen keypad numeric pad?

2. Are you trying to add external numeric pad?

I suggest you to provide the screen shot of the screen where you have only keyboard input available.

Follow the steps given in the link below to provide the screenshot.

How to include a screenshot in your post

How to include a screenshot in your post

Please answer these questions to get more clarity on this issue:

Thanks.

 

Numeric Keypad Won't Work! - Windows 10

My numeric keypad only works on the login screen! I searched the internet and I couldn't find the answer. I would try and type numbers using the keypad on other programs, such as Google Chrome, Microsoft Edge, and Netflix, and it wouldn't type any numbers.
I contacted a support line but they didn't give me a great answer. After some digging, I:

• Open Settings
• Select "Ease of Access" Settings
• Select "Mouse" Settings
• Turn off "Use numeric keypad to move mouse around the screen"
• Make sure NUMLOCK is turn on or "Locked"

Test it out and I hope it works!

 

Numeric Keypad not working even if NumLock is enabled

Hi Lance,

Having an outdated or incompatible keyboard driver could be a possible reason why you are experiencing an issue with using the numeric keypad. For us to provide an accurate resolution, we would need you to answer the following questions:

• What is the make and model of your computer?
• Have you made any changes to your computer settings before this issue occurred?
• Are you getting any error messages when you are trying to use the numeric keypad?
• What troubleshooting steps have you done so far?

In the meantime, we suggest running the automated troubleshooter for devices and hardware. This tool can scan and repair damaged drivers of the peripherals that are connected to your computer. Visit this
link, click on
Find and fix problems with devices and hardware and then follow the prompts to successfully run the tool.

We are looking forward to your response.