Windows 10: How to disconnect a non-existing monitor?

Discus and support How to disconnect a non-existing monitor? in Windows 10 Drivers and Hardware to solve the problem; For some reason, Windows determines that there are 2 monitors connected to the system, even though there is physically only 1. When installing updates,... Discussion in 'Windows 10 Drivers and Hardware' started by Ernestina Evance, Jan 6, 2024.

  1. How to disconnect a non-existing monitor?


    For some reason, Windows determines that there are 2 monitors connected to the system, even though there is physically only 1. When installing updates, it makes this non-existent monitor the main one and opens all the windows on it, each time I have to perform a hack with moving setting window to be able to switch to “Display duplication” mode. 1. Are there ways to tell Windows that the second monitor does not exist? the “turn off monitor” option for this particular non-existent one is not in the menu. I can see this option for existing monitors only 2. Is there a way to set a real monitor a

    :)
     
    Ernestina Evance, Jan 6, 2024
    #1
  2. stevec# Win User

    Windows 10 multiple non-existent screens

    Ernie - trouble shooting is listed in original post - but just to be sure - here is what I have tried:

    1. in Advanced display settings, select one of the non-existent screens, select Disconnect this display in the Multiple Displays drop down - however the Apply button always remains greyed out so you can never complete the disconnect action.

    2. Open Device Manager and list the Monitors. It shows 5 monitors listed - 4 of them are listed as Generic non-PNP. If I delete all these monitors, Display Settings still shows the multiple non-existent screens and after a restart Device Manager is again
    populated with the 5 monitors.

    3. Open Regedit and search for "display" in HKLM. This lists 5 keys that look like they may be referring to the multiple screens. Deleting all these keys and then checking Display Settings again shows no change - the non-existent screens are still being
    shown as present.

    4. As the laptop is dual graphics Intel/Nvidia - alternately disable one or other graphics controller. Makes no difference.

    5. Install latest display driver from Intel and install. Disable Nvidia. Checking Display Settings still shows the multiple non-existent screens.

    Things I have not tried so far:

    1. Reverting back to a previous system restore point - there is no convenient restore point recent enough to this problem. Most recent restore point looks like it is from a date where restoring to it will lose me a number of significant changes which for
    the moment I am reluctant to do - and no idea if it will make any difference.

    2. Backup my data files and restore Windows back to it's original installation state. Bit drastic also...

    So - open to other ideas. Seems to me windows must be storing some monitor objects somewhere that it thinks are still valid. How do I find them and remove them?

    Thanks
     
    stevec#, Jan 6, 2024
    #2
  3. Autocorrect in Win10... basically non-existent(?)

    In this case, we suggest following the steps below to work around the issue:

    • On the Cortana search box, type Typing Settings and press
      Enter.
    • Turn off Autocorrect misspelled words and Highlight misspelled words.
    • Restart your PC.
    • Do step 1 and 2 but this time turn on Autocorrect misspelled words
      and Highlight misspelled words.
    • Restart your PC.
    • Check if the issue still exist.

    If you have questions, please let us know.
     
    Jefferson Ore, Jan 6, 2024
    #3
  4. Nikhar_K Win User

    How to disconnect a non-existing monitor?

    Activity Reporting error non-existent device

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that a non-existent device is showing in the activity reporting. As you have mentioned that you have removed the device from Manage device limits for all family accounts, I suggest you to try removing the device from the child account
    and check if that helps. Please follow the steps mentioned below:



    1. Login to
      https://login.live.com
      with the child account.
    2. Click on Devices.
    3. Click on show details for the device that is non-existing.
    4. Click on More actions.
    5. Click on Remove PC.
    6. Click on I’m ready to remove this PC and click on
      Remove.


    Hope it helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 6, 2024
    #4
Thema:

How to disconnect a non-existing monitor?

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