Windows 10: How to download purchased item?

Hello, i recently bought robux with the microsoft version 0,99 dolars for 80 robux and i cant claim it anyway. Could someone help me with this problem please ? Thanks for the reponce.

:)

 

Purchased Software Not Working And Unable To Download A Purchased Item

Hi Robert,

Since the download option is not available after purchasing the app, you can try the options below:

Option 1: Run the troubleshooter for Windows apps.

Option 2: To run winsock reset follow these steps:

• Close Window Store.
• Open command box by pressing Windows key + R.
• Type WSRESET.
• Reopen Windows Store and try installing again the app.

Option 3: Run PowerShell command. Follow the steps below:

• Press Windows Key + S.
• Type PowerShell.
• Right-click PowerShell, then click Run as administrator.
• When the User Account Control dialog box appears, you can confirm that the action it displays is what you want, and then click
  Continue.
• Copy and paste the command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}, then hit
  Enter.
• Restart your computer.

Let us know if the resolution provided works.

 

This item can't be previewed, purchased or downloaded

Hello Light of Valen,

I have some steps for you to follow in order to help you solve your issue:

Step 1: Please try to restart your phone, remove the battery for about 30 seconds and put it back again.

Step 2: Is your phone updated to the latest version?

Step 3: Have you also tried to restore your download from the Zune Software on your Pc and then attempted to transfer the file to the device with your sync cable?

After this, please open the Marketplace and locate the download pending message, tap and hold on the item, and select retry. If this does not work, the final option would be to restore the device to factory defaults and attempt to download the media again.

Please let me know the outcome of these steps. Thanks for posting on Microsoft Answers!

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator