Windows 10: How to Enable HDR Support in Microsoft Edge on Windows 10

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HDR stands for High Dynamic Range. However, to watch an HDR video, you need to have a display that can handle HDR contents and a browser that can stream it. In Microsoft Edge, you can enable HDR contents by turning on few settings. Hardware Requirements for HDR Streaming on Windows 10 A minimum of 1080P resolution […]

This article How to Enable HDR Support in Microsoft Edge on Windows 10 first appeared on TheWindowsClub.com.

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Unable to enable HDR

Hi,



Thank you for writing to Microsoft Community Forums.



I see that you have posted your query in Romanian language. I would like to inform that you have reached the English support forum. For better clarity, we would appreciate if you could post your query in English.



Upon translating the query, I understand that you are unable to enable HDR on your computer. I’ll certainly assist you with the issue.



I would suggest you to refer the Fixing common problems
section from the article HDR and WCG color settings in Windows 10
and see if that helps.



One of the things you can try is updating the Graphics Card drivers and see if that helps.



However, upon researching further, I found that HDR can only be enabled if the Graphics Card or Motherboard that you are using supports HDMI 2.0 or DisplayPort 1.4 or higher. If your Graphics card or Motherboard doesn’t support any of these features,
you may not be able to enable HDR.



If you wish to receive support in Romanian language, you can certainly get in touch with our Live Customer support team and they will assist you further. Please refer the article
Global Customer Service phone numbers to get the Customer support
number as per your country



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

HDR won't enable!

I have the exact same issue. I'm running a Corsair One with a GTX 1080. I know my TV can output HDR but for some reason any time I turn it on, it immediately toggles back off.

There is no error message that occurs and when I run the Direct X Diagnostic Tool (Recommended by Microsoft here: HDR and WCG color settings in Windows 10), there is no actual value for HDR. The "HDR Support"
value simply isn't in that text file. It does not say "Yes" or "No" as there is no option whatsoever.

I have verified all of my drivers are installed correctly and ensured that I'm using HDR compatible HDMI cables and an HDR compatible TV (Samsung KS8500). There's no visible reason as to why this problem is occuring, but it absolutely is.

Update: I enrolled my PC in the Windows Insiders Program and now when I run the Diagnostic Tool, I do have a listing for "HDR Support: Yes" but when trying to turn on HDR support, the setting still toggles back off.

 

HDR won't enable!

Hi,

Whenever you play high dynamic range (HDR) videos in
Windows 10, your external HDR monitor or TV must be connected to a Windows 10 PC that has a supported graphics card with the supported drivers installed. To isolate your concern, we'd like to know if you're getting any error messages when trying to
enable HDR.

In the meantime, you may check on this
link for more information about streaming HDR video on Windows 10.

We'll be looking forward to your response.