Windows 10: How to enter safe mode when system totally frozen

Discus and support How to enter safe mode when system totally frozen in Windows 10 Updates and Activation to solve the problem; My windows is completely frozen. Key strokes don't work. The cursor moves around the screen but clicking things doesn't work. ctr+alt+del doesn't do... Discussion in 'Windows 10 Updates and Activation' started by michael13, Sep 17, 2015.

  1. michael13 Win User

    How to enter safe mode when system totally frozen


    My windows is completely frozen. Key strokes don't work. The cursor moves around the screen but clicking things doesn't work. ctr+alt+del doesn't do anything.

    When I shut down manually and restart the system stays frozen on restart. F-8 isn't working to enter safe mode.

    How can I unfreeze the system, or how can I enter safe mode while everything is frozen?

    :)
     
    michael13, Sep 17, 2015
    #1

  2. safe mode totally frozen, 100% disk usage

    In order to diagnose your problem we need to run Windows performance toolkit the instructions for which can be found in
    this wiki

    If you have any questions feel free to ask



    Please run the trace when you are experiencing the problem
     
    ZigZag3143 (MS -MVP), Sep 17, 2015
    #2
  3. safe mode totally frozen, 100% disk usage

    Booting up the notebook, it takes very long time to completely start up. When i finally got logged into windows, i checked the task manager to see that there is 100% disk usage. I deactivated those antivirus programs (yeah, gfs sister installed multiple
    of them) and tried to reboot in safe mode.

    When I now start it in safe-mode, it's still super slow and after i log into windows, I just see a black screen with the Start-menu open, but i cannot click anything. I can not click on anything, nothing happens, I can only open Task manager but its empty.
    I have to hold the Power button really long to shutdown the notebook.

    I thought i could repair it with the Windows Media Creation Tool ISO but it's not getting loaded on startup.

    I tried pressing several keys while booting, but I cannot seem to open BIOS. It's an ASUS notebook so it should be F2-Key. I also tried pressing F8, del, F10, i can't get to the BIOS screen.

    There are some Gigabytes of Pictures of her newborn baby on the notebook, so if anyone has any advice on how to save the data,

    let me know.

    Have a nice day,

    Sleepmode
     
    Sleepmode12, Sep 17, 2015
    #3
  4. Brink
    Brink New Member

    How to enter safe mode when system totally frozen

    Brink, Sep 17, 2015
    #4
  5. michael13 Win User
    Thanks, but I've tried all of those already. None of them work. Ctr+alt+del does nothing. I can't access anything out of the start menu because clicking doesn't work. And I don't have a login screen. When I turn the computer on it just automatically opens windows and then freezes.
     
    michael13, Sep 17, 2015
    #5
  6. This is not ideal as it could corrupt things, but it might help
    I have done this before in Win 8 when it hangs and cannot get into safe mode

    start windows booting
    as soon as it starting to load windows force power off your machine (hold power button in)

    repeat this about 4 or 5 times, windows will then pop up with a message about something went wrong and windows is unable to be loaded, then it should offer the safe mode options

    the force power off confuses it into thinking there are problems booting
    as above though I have not done this with 10 to test, but have done this before in 8 with no bad effects
     
    paulsalter, Sep 17, 2015
    #6
  7. Kyhi Win User
    it is written that 3 boot failures - will trigger recovery..

    or you could boot from setup media and select repair this computer (from install screen)
     
  8. How to enter safe mode when system totally frozen

    That's for the number, I knew it did this but wasn't sure after how many fails it offered the recovery
     
    paulsalter, Sep 17, 2015
    #8
  9. michael13 Win User
    OK, that has worked (so far). I forced it to power off while in the middle of the startup process a couple of times. Next time I started up (didn't count how many times) it gave me the option to launch the trouble shooter. Which I have done. Let's see how it goes now. Thanks.
     
    michael13, Sep 17, 2015
    #9
  10. michael13 Win User
    Success. I was able to completely reset my computer to the factory pre-sets.

    By repeatedly forcing it to shut down in the middle of the startup routine I was able to access the trouble shooter. From there is was pretty straight forward.

    Thanks to everyone for the advice.
     
    michael13, Sep 17, 2015
    #10
  11. Word Man Win User
    paulsalter is a sturdy soul. *Smile I must confess to mashing the power button repeatedly on occasion to get out of a bind whether it is widely recommended or not.
     
    Word Man, Sep 17, 2015
    #11
  12. Good to hear you got it working again *Smile
     
    paulsalter, Apr 5, 2018
    #12
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How to enter safe mode when system totally frozen

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