Windows 10: How to fix 0xc000021a, BSOD?

Discus and support How to fix 0xc000021a, BSOD? in Windows 10 BSOD Crashes and Debugging to solve the problem; Initially(in Oct2016), I used regback registry to fix USBPCap USB not working problem . After sometime It gave 0xc000021a BSOD . So i used Windows 10... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anutrix, Feb 11, 2017.

  1. Anutrix Win User

    How to fix 0xc000021a, BSOD?


    Initially(in Oct2016), I used regback registry to fix USBPCap USB not working problem . After sometime It gave 0xc000021a BSOD . So i used Windows 10 iso to repair and maybe* messed it up with bootrec and bcdedit commands. Tried SFC and dism but no integrity voilations. I am able to boot PC ONLY by disabling driver signature enforcement(which stays till restart due to fastboot). I remember I had deleted some OEM*.inf before bootrec. Incidents may not be related. Minidump on debugging show ntkrnlmp.exe to be the problem. Please help. Even safe mode doesn't work. I don't want to reset since my PC is highly customized desktop environment. Giving all details to be clear. Tried many methods in this forum. Please help. Older dumps:Old1, Old2.
    MemTest+ Result Image.
    Can't add picture directly[Adding does nothing].
    Also Code: bootrec /scanos[/quote] gives Total identified Windows installations: 0

    :)
     
    Anutrix, Feb 11, 2017
    #1

  2. How to fix stop code 0xc000021a

    The following steps outline the steps to fix Windows failing to boot and you can boot to the advanced startup options.

    http://www.yourwindowsguide.com/2017/05/fix-win...

    Perform the steps one by one.
     
    Sumit Dhiman2, Feb 11, 2017
    #2
  3. How to fix stop code 0xc000021a

    Power on and off your computer three times

    On the third time, your computer will boot into the Advanced Recovery environment

    Click Advanced Options

    Click Troubleshoot

    Click Advanced Options

    Click System Restore, see if you can go back to an earlier time.

    If not, boot into the recovery environment again, then try a startup repair.

    If that does not work, boot into the recovery environment, then click 'Go back to previous version of Windows'

    If that does not work.

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    Step 1: How to download official Windows 10 ISO files

    http://answers.microsoft.com/en-us/windows/wiki...

    Step 2: How to: Perform a clean install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

    If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...
     
    Andre Da Costa, Feb 11, 2017
    #3
  4. axe0 New Member

    How to fix 0xc000021a, BSOD?

    How to fix 0xc000021a, BSOD? [​IMG]
    Diagnostic Test
    How to fix 0xc000021a, BSOD? [​IMG]
    RAM TEST

    How to fix 0xc000021a, BSOD? [​IMG]
    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    How to fix 0xc000021a, BSOD? [​IMG]
    Note
    How to fix 0xc000021a, BSOD? [​IMG]


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
     
  5. I looked over it. Memtest is definitely the way to go. I see different RAM Modules with different speed. The cause can be incompatibility too:

    Code: [Memory Device (Type 17) - Length 34 - Handle 0043h] Size 2048MB Device Locator ChannelA-DIMM0 Bank Locator BANK 0 Speed 1600MHz Manufacturer 0467 Part Number RMR5070ME76F8F1600 [Memory Device (Type 17) - Length 34 - Handle 0047h] Size 8192MB Device Locator ChannelB-DIMM0 Bank Locator BANK 2 Speed 1333MHz Manufacturer Kingston Part Number KHX1866C10D3/8G[/quote]
     
    BSODHunter, Feb 13, 2017
    #5
  6. Anutrix Win User
    [/quote] BSOD started long after i added ram.
    Besides both ram gives same BSOD with single or any combination.
     
    Anutrix, Feb 13, 2017
    #6
  7. axe0 New Member
    Does other RAM give this BSOD too?
     
  8. Anutrix Win User

    How to fix 0xc000021a, BSOD?

    2GB Stock RAM alone[don't know why] does not let PC turn on alone[no response only CPU light is on].
    2GB+8GB and 8GB+2GB RAM runs at 1600Mhz and gives BSOD.
    8GB alone also gives same BSOD.
    I'm nearly sure its not RAM as disabling driver signature enforcement boots the PC and live OSs like Ubuntu,Remix OS, Debian, Macrium Reflect and many others work perfectly.
    Just weird many programs and features have install date 10/18/16 when actually I had them installed long time back.I don't remember exactly but that was that I may* have installed anniversary update.
    Attachment 121123
    Please help. Have this issue since October. Also is there a way to check when I installed anniversary update?

    Thx Axe0.
    Finally a forums site which has quick responders.
     
    Anutrix, Feb 13, 2017
    #8
  9. axe0 New Member
    There are different reasons why a system may not boot with 2GB, but I'm not a guy that can troubleshoot that kind of a problem.

    Currently I would suggest to try a different set of RAM to test if the 8GB stick really isn't causing issues, just as a confirmation of your thought.

    AFAIK, whenever a software update gets installed, 'installed on' gets updated. I don't know why, but it's what I see on my systems.

    Windows Update History - View in Windows 10
     
  10. Anutrix Win User
    I don't have spare RAMs and can't afford to buy one anytime soon.
    Those screenshots are from 2015. Updates are no longer categorized in Windows Update History. Also somehow[I cleaned up C:\ drive recently] update history older than a week are not present.
    Can someone tell something using the minidumps?
     
    Anutrix, Feb 13, 2017
    #10
  11. axe0 New Member
    Could you borrow from a neighbor?

    The dumps don't show that kind of information
     
  12. Anutrix Win User
    I'm really really sorry.
    Most Indians are paranoid(No Offense) about their things. So no one is going to lend me RAM.
    Just removing CPU cover is surgery for people here.
    Thx anyways.
     
    Anutrix, Feb 13, 2017
    #12
  13. How to fix 0xc000021a, BSOD?

    Code: 0xC000021A: WINLOGON_FATAL_ERROR (12.02.2017 13:07:02) [Windows 10] CAUSED BY: memory_corruption PROCESS: smss.exe Usual causes: User-mode device driver, system service, or third-party application, Mismatched system files 1: kd> da ffffb6096886a5d0 ffffb609`6886a5d0 "initial session process or" 1: kd> db ffffb6096886a5d0 ffffb609`6886a5d0 69 6e 69 74 69 61 6c 20-73 65 73 73 69 6f 6e 20 initial session ffffb609`6886a5e0 70 72 6f 63 65 73 73 20-6f 72 00 00 00 00 00 00 process or...... ffffb609`6886a5f0 03 03 04 03 4d 6d 53 6d-00 00 00 00 00 00 00 00 ....MmSm........ ffffb609`6886a600 20 79 7b 20 0e a1 ff ff-03 00 00 00 00 00 0c 00 y{ ............ ffffb609`6886a610 00 00 00 00 00 00 00 00-8c 22 00 00 00 00 00 00 ........."...... ffffb609`6886a620 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................ ffffb609`6886a630 04 03 17 03 4d 50 73 63-00 00 00 00 00 00 00 00 ....MPsc........ ffffb609`6886a640 00 00 00 00 00 00 00 00-00 5b 9b 1b 0e a1 ff ff .........[...... 1: kd> da ffffb6096886a5d0 ffffb609`6886a5d0 "initial session process or"[/quote] maybe someone can interpret this.
     
    BSODHunter, Feb 13, 2017
    #13
  14. Anutrix Win User
    [/quote] It says usual causes are drivers or mismatched system files right since memtest+ gave 11passes with zero error[18 hours].
    What should I do now?
    Also how can both ram be damaged.
    PC works perfectly when I disable driver signature enforcement. And Live usb OSs is correctly working . Why?
    Code: initial session process or [/quote] I already got that in atleast 30 minidumps but no details on web.
    Pls advise.
     
    Anutrix, Feb 13, 2017
    #14
  15. axe0 New Member
    maybe someone can interpret this.[/quote] You may want to read my blog post, it explains a few things about smss.exe and may help you to understand it.
    0x21A Analysis - BSOD Analysis
     
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How to fix 0xc000021a, BSOD?

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