Windows 10: How to fix a black horizontal line that appeared at the top of my HP laptop screen?

Discus and support How to fix a black horizontal line that appeared at the top of my HP laptop screen? in Windows 10 Software and Apps to solve the problem; I'm experiencing an issue with my HP laptop screen where a horizontal black line has appeared at the top. This line initially started from the top edge... Discussion in 'Windows 10 Software and Apps' started by Harvey_00, Dec 23, 2024.

  1. Harvey_00 Win User

    How to fix a black horizontal line that appeared at the top of my HP laptop screen?


    I'm experiencing an issue with my HP laptop screen where a horizontal black line has appeared at the top. This line initially started from the top edge of the screen and has slowly moved approximately 0.5cm downward over the course of 2 months but the part of screen it has traveled past functions normally without any issue.This line does not appear in screenshots or in external monitors.System Information:HP Elitebook 840 G6Windows 11 Pro, 24H2IntelR UHD Graphics 620Steps Already Tried:HP diagonistic tools, including display and screen test but no issues detected.I tried the tests outside th

    :)
     
    Harvey_00, Dec 23, 2024
    #1

  2. horizontal black line on screen

    Without you having posted a screenshot of it, it may point to either corrupted graphics drivers or a possible failing hardware part.

    We don't know if the horizontal black line is at the top, bottom, middle or where on the screen or the thickness of it or anything else about it.

    Hi

    the line is fine, straight, black, horizontal, black and about 6cm long. It is situated 3cm from the bottom of the screen, and just to the right of centre. I have tried to take a screen shot of it but when I paste to Word it does not appear on the image.
     
    MikeDunkley1, Dec 23, 2024
    #2
  3. horizontal black line on screen

    Without you having posted a screenshot of it, it may point to either corrupted graphics drivers or a possible failing hardware part.

    We don't know if the horizontal black line is at the top, bottom, middle or where on the screen or the thickness of it or anything else about it.
     
    Bill Smithers, Dec 23, 2024
    #3
  4. How to fix a black horizontal line that appeared at the top of my HP laptop screen?

    Black horizontal lines appearing across laptop screen

    Took delivery of a brand new laptop yesterday with the following specs:

    Unpacked it, started using it, only to find black horizontal lines appearing across the screen sporadically. I updated all drivers, downloaded and installed all Windows updates but to no avail. Screenshots:

    First screenshot


    How to fix a black horizontal line that appeared at the top of my HP laptop screen? [​IMG]


    Second screenshot


    How to fix a black horizontal line that appeared at the top of my HP laptop screen? [​IMG]


    Third screenshot


    How to fix a black horizontal line that appeared at the top of my HP laptop screen? [​IMG]


    Some points to note:

    • I had the laptop connected to the TV screen and the lines appeared on
      the TV as well, thus suggesting it's not a screen issue.
    • Because it's a sporadic and somewhat rare event, I can't say whether
      the lines appear during a particular operation/screen or
      anytime/anywhere.

    I've done a bit of poking around on the net and found that usually the culprit is the graphics card, but not sure. Any suggestions?
     
    user640946, Dec 23, 2024
    #4
Thema:

How to fix a black horizontal line that appeared at the top of my HP laptop screen?

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