Windows 10: How to fix a black screen with a cursor ?

Discus and support How to fix a black screen with a cursor ? in Windows 10 Gaming to solve the problem; I have a HP Laptop 15s, 11th Gen with Intel Core i3. A black screen with a cursor has appeared on my laptop when I switched it on and I can't restart... Discussion in 'Windows 10 Gaming' started by Krishna Sri Amirapu, May 8, 2025 at 5:42 AM.

  1. How to fix a black screen with a cursor ?


    I have a HP Laptop 15s, 11th Gen with Intel Core i3. A black screen with a cursor has appeared on my laptop when I switched it on and I can't restart it or do anything as there is nothing, no signs or anything but a cursor on my screen. What should I do ?

    :)
     
    Krishna Sri Amirapu, May 8, 2025 at 5:42 AM
    #1

  2. Windows black screen with cursor

    https://answers.microsoft.com/en-us/windows/forum/all/windows-black-screen-with-cursor/5dc3ad10-7320-4776-ad8f-17af5e6b7968

    I
    have tried following the steps of booting into safe mode, going into the control panel and uninstalling the latest windows update that caused the 'Windows black screen with cursor' error. However, now it wont even boot to the desktop, it will show 'Automatic repairs being done' and then automatically booting to safe mode. Upon checking my BIOS, the SSD drive with windows installed with it, is not even showing up in the boot list/priority. (still able to see drive in bios under System status and when checking under windows installation time.)
     
    Marcus Tang1, May 8, 2025 at 5:43 AM
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
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How to fix a black screen with a cursor ?

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