Windows 10: how to fix a headset that works with aux jack connection but not with the usb connection.

Discus and support how to fix a headset that works with aux jack connection but not with the usb connection. in Windows 10 Software and Apps to solve the problem; When i connect my headphones using the aux cord that came with them they work fine and normal but when using the usb cord that also was provided with... Discussion in 'Windows 10 Software and Apps' started by Alyssa Lukehart, May 19, 2024.

  1. how to fix a headset that works with aux jack connection but not with the usb connection.


    When i connect my headphones using the aux cord that came with them they work fine and normal but when using the usb cord that also was provided with the headset they turn on but no audio comes out.

    :)
     
    Alyssa Lukehart, May 19, 2024
    #1
  2. JohnnyGui Win User

    Headset's Mic not working when connected to AUX?

    Hello,

    I have a JBL Live 500BT headset and the microphone works flawlessly when the headset is connected over bluetooth.

    However, when connecting the headset through AUX with the 3.5mm jack, and confirming it's a headset when asked by Realtek, only the headphones work and Windows claims there is no sound input device.

    It's not even working if i connect the headset to the PC's a microphone jack and set the device as a microphone device.

    The AUX cable does have a secondary microphone but that one only works when the headset is connected to a phone.

    Is it normal that a bluetooth headset's built-in microphone does not work when the AUX cable is used?
     
    JohnnyGui, May 19, 2024
    #2
  3. JohnnyGui Win User
    Headset's Mic not working when connected to AUX?

    Yes I have but it's still too low.

    - - - Updated - - -

    UPDATE:

    So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
    Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

    I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.

    how to fix a headset that works with aux jack connection but not with the usb connection. 329912d1619694849t-headsets-mic-not-working-when-connected-aux-te-vinden-aux-kabel.jpg


    Does such a cable actually exist?
     
    JohnnyGui, May 19, 2024
    #3
  4. Curiou Win User

    how to fix a headset that works with aux jack connection but not with the usb connection.

    Headset's Mic not working when connected to AUX?

    Hi,

    I know it's an old post. But looks like I am in the same situation as you were. Did you find the solution for it ? Did you try a 2.5mm TRRS (4 poles) male to 3.5mm TRRS (4 poles) male connector wire ?
     
    Curiou, May 19, 2024
    #4
Thema:

how to fix a headset that works with aux jack connection but not with the usb connection.

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