Windows 10: how to fix a wrong password

my sister got scammed the other day and she let someone on her pc online and they went all through her pc and then set a password they used 654321 and they allowed you to try to reset it but then it asked for a reset key/ thumbstick to reset that password. so i had to use my esd drive and just reset her hard drive. she did lose all her data and pictures, she did not have any backup so her loss. so is there a way to get around this? or is it what it is and your stuck if someone gets on your pc online and messes with it? or might you be able to make a master password and place that on a thumb stick for just such cases? and for safety she called the banks to get her passwords changed. she did not have any medical or retirement item on it. thanks

:)

 

Wrong Password

The "Old Password" is the password to your local account. It is about to change your local account to a Microsoft Account. If you don't mind this, then enter your local account password. If you think this is overly intrusive of Microsoft, don't do it and let Cortana die.

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

*Toast :toast:

 

Wrong Password

Kevin, it turns out that the "old password" refers to your Windows user password, not a Microsoft account password. In an effort to get people to create/use Microsoft accounts, Microsoft wants you to abandon logging into Windows with your Windows username and password, and instead use your Microsoft account username and password. Thus, if you're still using your Windows username and password to log into Windows, you'll have to enter this as the "old password" when enabling Cortana. The reason they call it the "old password" (while not telling you which password!) is that in addition to enabling Cortana, it will secretly in the background change your Windows logon to require your Microsoft account info instead of your "old" logon info.

Once I got through this, Cortana worked. I tried it out for a couple of hours, found it worthless, and completely removed it from my system (which is also not straightforward; there's another thread devoted to that).