Windows 10: "How to Fix Access Denied and Permission Issues for Encrypted Files After Reinstalling...

I initially had Windows 11, and after encountering issues, I decided to reset my PC and reinstall Windows. To prepare for this, I copied my important files to a USB drive. However, upon trying to move these files back to my PC, I encountered a problem with a specific folder containing over 200 photos and videos. This folder has a lock symbol on its icon, suggesting it might be encrypted or have special permissions i don't know.When attempting to transfer this folder back to my PC, I receive an error message as shown in the first screenshot indicating that I need permission from "Everyone"

:)

 

"Access is Denied" despite installed encryption key and added permissions

I've added the permissions following the instructions you've provided and I still have the same issue.

When I attempt to clear the "encrypt contents to secure data" checkbox (under properties, advanced) I get "An error occurred applying attributes to the file:

[FILE]

Access is denied."

When I attempt to open the file, I get: "There was an error opening this document. Access is denied."

Not sure where this is going wrong.

Thanks for your help so far; very eager for next steps on how to fix this.

 

Unable to access a folder, it denies permission

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with permission.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.1. Is the issue specific with a particular folder?

2. What is the complete error message?

This issue could have occurred due to these reasons:

• 
  Permission issue.
  
• 
  Corrupt User Account.
  
• 
  Damaged files.
  

I suggest you to try the steps under the section Issue 1:
I get an "Access Denied" error message when accessing or working with files and folders
in the following article and check if it helps.

"Access Denied" or other errors when accessing or working with files and folders in Windows

http://support.microsoft.com/kb/2623670

Note:

1. Applies to Windows 10.

2. You may need to be logged on as an administrator to change file and folder permissions.

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

Accessing encrypted files

I have files on my backup hard drive which I cannot access - they have little padlock symbols on them.

After trying many different things, I get two messages:

1. There is a problem decrypting the files - access denied (or words to that effect)

2. "You need administrator permission to access this file" I am listed as the administrator on this computer.

I did not knowingly encrypt these files, just backed them up on the HD.

When I go through "properties" the permissions I see against my name have grey ticks, rather than black ones.

This suggests they are not actually effective/available.

Please help!!