Windows 10: How to fix code 31?

Hello, I'm not sure what I did to cause this but this is how it all started. A couple weeks ago I noticed the brightness wasn't working on my HP Laptop 14-q0054nr. I watch a YouTube video tutorial and un-installed some driver following a long with the person in the video but I wasn't able to reinstall it for some reason I bc it disappeared. I'm not sure which one but then I gave up and forgot about it for a couple weeks. Then a few days ago I noticed memory integrity was off, which is what led me to learn about the code 31 issue so I went to the AMD website and downloaded some tool that helps

:)

 

error code 31

Hi Roderick,

To resolve the error code that you encountered, we recommend that you check this support page article:
Error codes in Device Manager in Windows. Please refer to
Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

Feel free to post back if you need more help.

 

code 31 error

Hi, Walkerhilll

Check these links, It also applies to camera drivers. I hope it helps.

https://www.drivereasy.com/knowledge/code-31-in...

https://www.lifewire.com/how-to-fix-code-31-err...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

 

Code 31

Hello Ng1234QK



Welcome to the Microsoft Community.

Glad to be here assist you.

According to the / Windows 10 / Devices and drivers category you posted, we know your problem is "In Device Manager the NVIDIA driver shows code 31 object name not found". Please feel free to correct me if my understanding is wrong.

Due to limited information and many reasons for the problem, we may need more detailed information from you:

1. Has the problem happened before? Or after some action such as Windows KB update or computer Hardware replacement?
   
2. if it is convenient for you ,could you please provide the Nvidia GPU model information
   

The above two scenarios help us further narrow down the problem, here are some general fixes for code31:

• If the GPU is of pluggable type >> Please try to shut down the computer >> Unplug and reinsert the GPU on the motherboard of the computer >> Let the current GPU be recognized again.
  
• According to code 31 mentioned in this official statement, this is because Windows cannot load the drivers required for this device.Please fix it as stated in the statement, then proceed to the next step
  
• In addition, after confirming the current graphics card model >> we also recommend you to open the device manager >> uninstall the current Nvidia graphics card driver
  
• Go to the following Nvidia official website >> select your graphics card model in the drop-down list >> then download and install to see if the problem can be solved.
  
  Official Drivers | NVIDIA
  
  Note: Some graphics card models may have some incompatibility issues due to the latest Nvidia driver. If the new driver is not compatible with the current graphics card, please try to manually search for the old version of the Nvidia driver
  
  Manual Driver Search
  
• After completing the above steps, check if the problem is resolved or not.
  

Disclaimer: The above hyperlink is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



Hope it helps! Feel free to come back to the community if you need further assistance



Best regards,

Chandy|Microsoft Community Support Specialist

-----------------------

* Beware of scammers posting fake support numbers here.