Windows 10: How to fix computer crashing while using apps with audio, microphone?

Discus and support How to fix computer crashing while using apps with audio, microphone? in Windows 10 Gaming to solve the problem; Hi guys, i'm currently having trouble with my PC screen going no signal but fans, gpu, keyboard still running. After checking Event Viewer, it came out... Discussion in 'Windows 10 Gaming' started by RichardLim91, Oct 31, 2024.

  1. How to fix computer crashing while using apps with audio, microphone?


    Hi guys, i'm currently having trouble with my PC screen going no signal but fans, gpu, keyboard still running. After checking Event Viewer, it came out with Kernel-Power Event ID: 41. I have already done some stress test for cpu, gpu and power supply but it still ran normally. So basically, the problem usually happens when I'm playing games while using the microphone to talk. I have used Driver Booster to keep the drivers up-to-date but still can't fix it. Hopefully someone can help me tackle this annoying problem. Thank you so much!Specs:Cpu: I3-10105FMotherboard: H510M-K PrimeRam: 16gbGpu

    :)
     
    RichardLim91, Oct 31, 2024
    #1
  2. Riel Alc Win User

    Microphone issues

    Hi Michael,

    Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

    • Incorrect settings (microphone is not set as default device)
    • Corrupted or outdated driver
    • Faulty device

    For us to isolate the issue, we'd like to know the following:

    • Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
    • Have you tried connecting other microphone to your computer?
    • Have you tried connecting the microphone to the other computer?

    In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
    Geethu B's on this
    link.

    We're looking forward to your reply.
     
    Riel Alc, Oct 31, 2024
    #2
  3. Blue Snowball microphone with low audio quality on Windows 10.

    Hi Eoin,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change microphone or audio settings.



    To assist you better, please provided us the information below:

    • Have you tried to check the issue by connecting with another microphone device on the computer?
    • Are you getting any error message on the computer when you use the Microphone?

    I suggest you to follow the steps provided in the Microsoft Help Article about sound related issues and check if it helps.

    Fix sound problems:

    https://support.microsoft.com/en-us...eac-4566-867a-98d2761a770d/fix-sound-problems

    Please get back to us with an update on with low sound through Microphone, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Oct 31, 2024
    #3
  4. How to fix computer crashing while using apps with audio, microphone?

    Photos app not working when trying to start using a microphone

    Hi Kad,

    Welcome to Microsoft Community and we appreciate your interest in Windows 10.

    I will definitely assist you.

    It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.


    • What is the make and model of the computer?

    • Are you using microphone headset or in-built microphone which came with the computer?
    Let’s try simple steps and check if this help in resolving the issue. Follow the below steps.

    Step 1.

    I would suggest you to run Recording audio troubleshooter and check if it helps.


    • Type troubleshoot on the Window search bar and select
      troubleshooting.

    • Click on view all and click on
      Recording Audio.


    • Click on Advanced on the Recording Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
    • Click on Next and follow onscreen instruction complete the Recording Audio troubleshooter.
    If the issue still persist, try the below step:

    Step 2.

    I would suggest you to update the sound driver from Device Manager manually and check if this helps. Follow the below steps:


    • Press (Windows key + X) and click on “Device Manager”.

    • Expand “Audio inputs and outputs”.

    • Right click on the audio driver device and select
      update.

    • Once update is done, restart the computer.
    Hope this helps. Post us with the status we will be glad to help you.
     
    Billion Debbarma, Oct 31, 2024
    #4
Thema:

How to fix computer crashing while using apps with audio, microphone?

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