Windows 10: how to fix: desktop missing several shortcut icons after monthly update.

This found when trying to restore above icons: In Troubleshooting Windows Store Apps>Report="hanging or crashing apps, not fixed.Detection details= Problem with BITS service>the requested service has been started. System. Management.Automation.RemoteException More help is needed. No requested service appears to have been started. i do not understand the problem.How to fix this issue? Any advice/suggestions greatly appreciated. klaro1590

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Desktop Shortcut Icons

Hi Mik-Dav,

The desktop shortcut created for a specific website should bear the website's actual logo. With what you've experienced, there could be something wrong with how the shortcut was created.

If you've created the shortcut by selecting Create shortcut, then we suggest that you try the other way, that is by dragging the website icon that appears in the address bar to your desktop. Follow these steps:

• Using Internet Explorer, access a website.
• Once the website opens, you will see its icon in the address bar.
• Click and drag the icon on your desktop.

The website shortcut bearing its actual logo should now be saved on your desktop.

Let us know if you need further help.

Regards.

 

Desktop Shortcut Icons

I tried using Edge that comes with the computer and I can see the logo you are talking about. When I try to drag it to the desktop you can see that I have it but as soon as I drop it the window opens rather than putting the shortcut icon on the desktop.

 

Missing desktop icons

Hi,

In order for us to address your concern about the missing desktop icons, kindly answer the following questions first:

• Have you made any recent changes to your computer system prior to getting this issue?
  
• What is the current version and build of your Windows 10? To get these information follow these steps:
  

• Press Windows key + R.
• Once the Run box appears, type Winver.
• Press Enter.
• A small window will appear which will show these information.

(You may need to update your Windows computer, please refer to this
support link to get information about Windows update history as well as how to update your device.)

• Aside from doing the commands above, what are other troubleshooting steps have you taken for your missing desktop icons issue?
  

We look forward to your response.

Regards.