Windows 10: How to fix error: 0xc0000225 when it won't even open command prompt

I opened my surface book 2 days ago to find a blue screen I'll include a picture I disabled the touch of my screen a few months ago.But when I pressed the keyboard icon, it opened a touch keyboard for me.. which was strange since I already disabled the touch feature. Everytime I try change anything, the device restarts and that's it.. the screen is not changing.I went asking around and my friends told me I need to plug in a USB with a corrupted Version of windows so all the firewalls would be taken down. AND THEN reinstall windows....I am a college student and I have tons of work to do on my

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command prompt will not open in safe mode with command prompt

Would I just follow the same steps within safe mode after hooking up to the other system?

 

command prompt will not open in safe mode with command prompt

I am repairing a laptop for a friend and I need to access windows in safe mode and the owner has forgotten the password to the main user. I tried logging on with the administrator profile in safe mode but it is not showing up so I was going to use command prompt in safe mode with command prompt but command prompt will not open when I boot that option. Does anyone have any hints for me to figure this out?

 

error code 0xc0000225

Hi Marie,

The error code 0xc0000225 is booting error that usually happens when the Booting Configuration Data (BCD) is missing or corrupted. We suggest that you perform an
Automatic Repair by following the steps listed in Jenith_James's reply on May
8, 2016 and check if it resolves your concern.

We look forward to your response.

Regards.