Windows 10: How to fix issue installing software for new wireless adapter

Windows 11 - Vision b550 mobo - ASUS PCE AX58BT -Trying to install software for this new asus wireless adapter, pc will not let me as it says I already have more up to date firmware then I am trying to install, despite it clearly not being compatible, i thinkWhen I plug in the new wireless adapter I cannot my pc will not boot and loops back a couple times before offering to restart or pursue advanced repairI do not know what my next step could be, tried a lot of fixes

:)

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Wireless Adapter not working

Hi Nabil,

Thank you for keeping us updated on this query. We will assist you in resolving your issue.

Method 1:

Step 1: Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Step 2: If the issue persist, I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Hope this helps !



We are happy to assist you with any issues pertaining to Windows.



Thank you.

 

Cannot turn on wireless adapter after clean install of Win10

A couple years ago I upgraded my brother's Lenovo T420 Thinkpad from Win7 to Win10. All went well. No issues at all. Skip to present. For some reason the system would not boot to Windows. I opted to do a clean install. That went without issue, except now I cannot seem to turn on the wireless adapter / radio.

• Windows Wifi settings radio is ON
• Checked physical switch on side - ON
• Checked BIOS - Nothing there
• Checked Wireless ON/Off function key. They seem to work with other functions. Just do not turn on or off the wireless radio.
• Went to Intel website and installed latest driver for the adapter
• Went to Lenovo website. They do not offer Windows 10 support/driver etc for this model. When I try using their automated scanner to select the correct drivers and utilities it locks up. I assume because I am running Win10 and Win10 is not supported.
• Since the original WIn7 x64 drivers and utilities worked before I was going to manually download and install, but their nomenclature is confusing. Software is listed Thinkpad, Laptop, Desktop, ThinkCentre. This is a Thinkpad laptop. Which do I download?

The bottom line is that the wireless adapter worked fine after upgrade from Win7, but will not turn on since the clean install of Win10.

Does anyone have any suggestions other than tell my brother I broke his laptop *Eek