Windows 10: How to fix lost functionality after doing a clean boot?

I performed a clean boot and lost my functionality to log in. My fingerprint nor pin will work and I’m just stuck on my Lock Screen with no access to my PC

:)

 

Silent boot failure

List your specs out and tell us each step in cleaning you did.

 

Attempted to do a Clean Boot but forgot to Hide Microsoft Services

Interesting scenario . . .

Try this:

• Reboot.
• Turn the machine off with the power button when the spinning circle appears.
• Repeat this exercise two more times.
• Reboot. You will now get the boot menu.
• Boot into Safe Mode and undo the fatal step. Alternatively you could use System Restore.

 

Restart function not working

Hi Frieda,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

• 
  How are you trying to restart the computer?
  

Let us try the following steps, and check if it helps.

Step 1: I suggest you to run power troubleshooter which will tell you if there is something wrong with the power settings.

Follow these steps to run power troubleshooter.

• Press Windows key + X key and Select
  Control Panel.
• Select Troubleshooting.
• Select View All on the top left corner.
• Run Power troubleshooter.

Step 2: Clean Boot.

Follow the article How to perform a clean boot in Windows in the below link and check if it helps:

https://support.microsoft.com/en-us/kb/929135

Disclaimer: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program
in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality
when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network,
network policy settings may prevent you from following these steps.

NOTE: Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer in normal mode.

Hope it helps.

(Applies to Windows 10 as well)

Hope it helps.

Let us know if the issue persist, we are glad to assist you.