Windows 10: how to fix mouse not connecting voxon BM30X

so when my mouse wasn't connecting to my pc i went to my control panel and pressed the sync button a few times then pressed add a device then when i was in settings i pressed add a device then selected Bluetooth then before this worked it would ask for a pin so i didnt know what it was so i did the steps above then selected the mouse BM30X then it connected without asking for a pin and there you are you have done it

:)

 

Connecting Arc Touch Mouse to Laptop

Hi Tim,

One possible reason why you're having issues with connecting your Microsoft Arc Touch Mouse to your laptop is, can be due to configuration settings. To better assist you, kindly answer the following questions:

• Have you made any recent changes before this issue occur?
• Did you get any error messages when you tried to connect it to your laptop?
• Have you tried connecting your Microsoft Arc Touch Mouse to another device?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this article:
Fix Bluetooth problems in Windows 10: FAQ. It will let you automatically troubleshoot common Bluetooth problems or Bluetooth device shows as Paired, but not working. You may also perform the instructions by clicking on this

link. It will let you provide a remedy to Bluetooth connection concern.

Keep us posted if you need additional help.

 

Can't connect Microsoft 'Designer Mouse'

Hi Toby,

It is possible that an outdated driver is causing this connectivity concern. For us to better assist you, we'd like to know the following details:

• Did you made a recent update?
• Which version of Windows 10 are you currently using? To see which version of Windows 10 is installed on your PC, click on the Start button and then select Settings.
  In Settings, select System > About.
• Were there any changes made on your laptop prior to the issue?
• Have you tried using your mouse to other computers or laptop? Does it exhibit the same error?

If you are running the latest Windows 10 version 1709, we suggest that you follow the steps below as initial troubleshooting:

Run the Bluetooth troubleshooter

• Select the Start button, then select Settings
  > Update & security
  > Troubleshoot.
• Under Find and fix other problems, select Bluetooth > Run the troubleshooter.

In case that the automatic troubleshooter didn't fix the issue, you can proceed with the steps provided in the
Fix Bluetooth problems in Windows 10: FAQ article. Follow the steps under

Bluetooth doesn’t appear and there are no unknown devices listed in Device Manager. How can I fix this?
section.

You can also check this link
for additional information and steps to help resolve your concern.

Update us with the results and let us know if you need further assistance.

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.