Windows 10: How to fix my laptop going wild when i press E & my keyboard driver?

I am currently writing this with the visual keyboard. My Asus GL702VT laptop goes wild when I press the E key, making the screen black out, toggling airplane mode and typing a repeating string of random characters. I first thougt this was a driver issue so I tried to reinstall the keyboard drivers but after deleting them, pressing the E key still does the same thing even though the rest of the keyboard does not work. Furthermore, my computer only wants to install the asus numpad driver which isn't the right driver for my keyboard. Neither asus update nor the windows troubleshooter find anything wrong even though windows is able to tell me asus numpad isn't the correct driver. I am rendered keyboardless and even if I could reinstall the drivers I would not be able to type "E". Note : none of this happens on a plugged in keyboard but my lap hasn't enough room for a giant laptop AND an external keyboard, plus i would have to go and get one. please help.

:)

 

Keyboard refreshs button automatically presses

Hi Ananth,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

This issue that you are facing can be due to your keyboard driver. I would suggest that you check your driver, if it is updated. If not you can visit your manufactures website and download it manually.

You can follow the steps mentioned below to check the details of the drivers.

• Click on “Start” button located on your computer screen.
• Type “Device Manager”, a window will open and in the navigation pane search for “Keyboard”, then right click to check the detail regarding the driver.

The next step is to Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Windows 10 Drivers for it > Download/install
them.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

When i press a key, and press the second key while holding down the first key, the second key doesnt work, it happens only in w,e ,;,' and up and left arrow keys

Hi,

Yes reinstalling will resolve the issue, I suggest you follow the below to uninstall the keyboard and reinstall it.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Keyboard

Step 3:

Right-click on listed devices one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed devices under Keyboards

Step 7:

Restart PC and Windows will automatically install the drivers for keyboard

Step 8:

Verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Problem with mouse and keyboard on Windows 10 - they go crazy

Yes, I updated mouse driver.
I don't know which driver is, but here is list from Device Manager.





I reinstalled mouse and keyboard drivers but nothing.
I can't use computer normally because when keyboard stop working and mouse go wild, I need to restart computer.