Windows 10: How to fix my webcam which randomly stops working?

My integrated webcam recently started randomly not working. The camera light always turns on when I open Windows Camera or any other application that uses the camera, but either the image shows up and turns black or it directly appears a black screen. Even when the image works briefly, there are flickering horizontal lines across the screen. Once, I opened Windows Camera and it worked so I let it run for a minute. Then, without physically adjusting the laptop at all, I closed the app, immediately reopened Windows Camera, and it showed a black screen again. In general, it doesn't work more often than it does.

For some background, I have a Lenovo Ideapad S340-15IWL Touch. I had this laptop serviced under warranty to replace the webcam in May since the webcam couldn't be detected at all, and the last day it worked perfectly fine was Sept. 29 during a video call. Unfortunately, my camera is no longer under warranty, so it would be difficult to bring it to a store for diagnosis/repair.

Does this seem like it could be a hardware or software issue? I tried restarting my computer and updating the camera drivers, but it hasn't helped. Does anyone have any ideas of what I can do to fix this issue? I'd appreciate any advice or insight! Thank you!

submitted by /u/winterstorm813
[link] [comments]

:)

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.

 

windows 10 update 1607 logitech c525 webcam stopped fault main.exe . any fixes

Hi,

I suggest you to try the following steps and check if it helps.

Method 1: Update WebCam driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for the relevant driver.
• Right-click on the Webcam driver and select
  Update Driver Software.
• Restart your system

Method 2: Uninstall and then re-install
WebCam driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for the relevant driver.
• Right-click on the Webcam driver and select
  Uninstall.
• Once, you have uninstalled the driver do not restart, go to the Manufacturer's website and download the latest
  Webcam driver
• Double-click (run) and install the driver setup file.
• Restart your system.

Refer this link to download your webcam driver:
http://support.logitech.com/en_us/product/hd-webcam-c525#download

Hope this helps. Please respond if you have further related queries.

Regards,

 

Webcam not working

Hi,



Thank you for writing to Microsoft Community Forums.



This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
HP PCs - Webcam Troubleshooting (Windows 10, 8).



If you need any further assistance, please write back with the following information:

1. What happens when you are trying to access Camera app?
   
2. What is the exact error message you are getting?
   
3. What is version of Windows 10 that is installed on your device?
   
4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.
   

Regards,