Windows 10: how to fix pk key update reset gone to a black screen

Discus and support how to fix pk key update reset gone to a black screen in Windows 10 Software and Apps to solve the problem; I updated the PK key in order to enable secure boot, and it started to reset and my screen never turned back on, the light works, it’s plugged in, plus... Discussion in 'Windows 10 Software and Apps' started by Nyles_99, Nov 25, 2024.

  1. Nyles_99 Win User

    how to fix pk key update reset gone to a black screen


    I updated the PK key in order to enable secure boot, and it started to reset and my screen never turned back on, the light works, it’s plugged in, plus it shows the logo when i turn it off and on again, but it doesn’t actually turn on after that, how do I fix this?

    :)
     
    Nyles_99, Nov 25, 2024
    #1

  2. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Nov 25, 2024
    #2
  3. FreeBooter, Nov 25, 2024
    #3
  4. Peer_Sam Win User

    how to fix pk key update reset gone to a black screen

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Nov 25, 2024
    #4
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how to fix pk key update reset gone to a black screen

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