Windows 10: how to fix the number eight and nine keys on my laptop?

i dont know why but my geo laptop seems to be working normally except the the top row of number eight and nine, they were working perfectly and no water or anything spilled it just stopped working along with the the shift button that is underneath caps lock, ive restarted my laptop a few times and the issue doesnt seem to go away. 1234570 i can type out every other number but not eight and nine.

:)

 

numbers key will not lock on My hp lapto computer

I tried the suggestion, however it did not work on my HP Laptop. I wish it had.

 

number two stuck on keyboard

Hi,

Thank you for writing to Microsoft Community Forums.



This issue might be happening because of the faulty device.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the make and model number of the device?
   
4. Is this issue happening on Laptop or desktop keyboard?
   
5. Which Operating system is installed on your device?
   
   
   

Step 1: If the issue is causing with the faulty driver, run the Hardware Troubleshooter

1. Click on Start.
   
2. Search for Troubleshoot and click on it.
   
3. Click on Keyboard and Run the troubleshooter.
   

You may also refer the article to
fix issues related to keyboard in Windows.



Step 2: You can also try with “Onscreen keyboard” to check the working of numeric key.

1. Open run command (Windows and R key), type in
   OSK.
   
2. Use the numeric 2 and check the status.
   

If the issue is only with the specific numeric key (Number 2), I suggest you to check with the manufacturer for the further assistance.



Hope it helps.



Muralidhar

Microsoft Community Moderator

 

The alphanumeric keys by default when pressed give numbers instead of letters

Hi,

To assist you better, answer the below question.

1. What is the model number of the laptop?

2.Did you try connecting a external keyboard check if the issue persist?

As an initial step of troubleshooting, I suggest you try connecting an external keyboard and check if it the issue persist.

Also, I suggest you check if the issue persist on-screen keyboard.

I suggest you to try the below method and check if it helps.

Method:Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the
  view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Also,I suggest you to install any pending updates that are available on your system and check.

• Go to Settings > Update & Security >Windows Update > Check for Updates.


Hope the information was helpful. If you need further assistance, we will glad to assist you.