Windows 10: How to fix the troubleshooting couldn't identify the problem

I want to solve this problem

:)

 

WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.

 

"We couldn`t create a new partition or locate an existing one."

Try this:

Before you get to that message, press SHIFT + F10 to open a command prompt.

Run diskpart.
At the diskpart prompt, run these commands:

list disk

At this point you should see the SSD as disk 0. If it has another disk number, use that number rather than "0" in the next command.

select disk 0
clean
exit (to exit from diskpart)
exit (to exit from the command prompt)





That should clear the contents of the disk. The entire disk space should then show up in Windows setup as "Unallocated Space" as in the screenshot below.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John