Windows 10: how to fix this (my laptop is not have internet and sound

after my laptop is blue screen (stop code :thread stuck in device driver)and restart my laptop is go weird.

sound is gone and don't have the internet


(moved from th-th to en-us)

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

No sound on internet

Hi John,

For us to properly isolate the issue with the sound from your Internet, we would like to know the following:

• On your second profile which has an issue with the sound, which browser are you using?
• Does it happen in all browsers?
• What are you trying to access?
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• What troubleshooting steps have you taken so far to resolve this?

We suggest that you check and make sure that all your device drivers are updated, especially your audio driver.

We look forward to your response.

 

window10 sound problems - I need help can you help me do that to fix the sound.

Hi,

To assist you better, please provide few details.

• What all the troubleshooting steps have you tried to resolved the issue?
• What is the exact issue are you facing with sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Method 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Please get back to us with an update on this issue, we will be happy to help.

Thank you