Windows 10: how to fix usb driver issue refer to picture

USB ports do not work , tried restarting computer and uninstalling driver

:)

 

I Need SM-USB 007 Driver

Hi,

Thank you for your reply.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the USB drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the USB driver.

c. Right-click on the USB and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Windows usb drivers issue

Hi,

There are few factors that can contribute to the issue you are facing. Since you have checked this concern on two separate computers running different versions of Windows, there is a possibility that this can be caused by the presence of corrupted drivers
or files in your system.

As an initial recommendation, we suggest that you run the troubleshooter from this article:

Automatically diagnose and fix Windows USB problems. This will check to make sure the files and drivers are in good condition.

If the steps provided does not resolve the issue, we would have to update the driver of the devices manually. You can refer to the following links on how to update device drivers on different versions of Windows:

• Windows 7
• Windows 10

Let us know of any status or progress relating to your query.

 

How do I fix my USB drive?

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Run the Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB Port. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Method 2: I suggest you to remove USB Drivers and re-install the drivers again and check if it helps.

• 
  Open Device Manager.
  
• 
  Expand Universal Serial Bus controllers.
  
• 
  Note: You might have to scroll down the list to find this item.
  
• 
  Right-click the first USB controller under
  Universal Serial Bus controllers, and then click Uninstall to remove it.
  
• 
  Repeat the above step for each USB controller that is listed under
  Universal Serial Bus controllers.
  
• 
  Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and install the drivers.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.