Windows 10: How to fix WHEA_UNCORRECTABLE_ERROR Device Driver Error, AuthenticAMD.sys

Lately I am regularly getting BSODs with the error message "WHEA_UNCORRECTABLE_ERROR". The minidump file that is created after the crash contains the information that the reason is a Device Driver Error, specifically of the AuthenticAMD.sys driver. I have tried:- Updating Windows- Checking that all components of my PC are properly connected and that the CPU is not overheating- Checking that all drivers are up to date using the device manager and updating the AMD chipset drivers and the BIOS- Running chkdsk on my hard drives- Running the system file checker tool- Running the Windows Memory

:)

 

How to fix Whea_Uncorrectable_Error

Hi Alexander,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message along with the error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• From when are you facing this issue?
• What is the make and model of your device?
• Are you able to boot the device to desktop?

I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
(WHEA).

I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.

 

WHEA_UNCORRECTABLE_ERROR - AuthenticAMD

I'm trying to get a "render farm" going using Nvidia GPUs and Octane Render. On Windows Server 2019, I get BSOD and reboots while running render benchmarks (Octane Bench). It can usually make it a few seconds into the test, further if I power limit the GPUs but it's inconsistent. Enabling only 1/4 or 2/4 and sometimes 3/4 GPUs can allow me to complete the benchmark. But 4/4 crashes the machine.

AMD Epyc 7232P processor

Asrock ROMED8-2T/BCM motherboard

4x RTX 3090 Founders Edition GPUs

I don't have much knowledge to make sense of the minidump file, but here's the text of one:

 

how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

• When do you the error message?
  
• Which build version and edition of Windows are you using? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

You may also refer the troubleshooting steps in the article
Troubleshoot blue screen errors and see if that helps.

Please reply with the status of the issue, we will be glad to help you further.

Regards,

Nikhar Khare

Microsoft Community - Moderator