Windows 10: How to fix Windows Explorer from crashing when I right-click on the desktop?

Discus and support How to fix Windows Explorer from crashing when I right-click on the desktop? in Windows 10 Gaming to solve the problem; Hi,So I just built a new pc and bought a retail version of Windows 11 Pro on a USB. When I signed into Windows 11 for the first time everything worked... Discussion in 'Windows 10 Gaming' started by BrentJepsen, Jan 21, 2024.

  1. How to fix Windows Explorer from crashing when I right-click on the desktop?


    Hi,So I just built a new pc and bought a retail version of Windows 11 Pro on a USB. When I signed into Windows 11 for the first time everything worked great. However, once I rebooted the system for the first time, I started having this issue the moment I signed back in.Right-clicking on the desktop sits there and thinks for about 15 seconds before the context menu finally appears, but most of the time it will just crash Explorer.exe and never open the context menu. Also, I'm unable to open settings from start menu. sometimes it will load if you wait 30-60 seconds, but clicking on anything in t

    :)
     
    BrentJepsen, Jan 21, 2024
    #1
  2. topgundcp Win User

    File Explorer crashes after Right Click in Desktop


    Download: ShellExView - Shell Extension Manager For Windows
    NOTE: download version 1.97 or later, else Restart Explorer won't work in step 4


    1. This program does not require installation, just right click and run as Administrator
    2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu. Also put check marks as shown

      How to fix Windows Explorer from crashing when I right-click on the desktop? 87580d1485968696t-file-explorer-crashes-after-right-click-desktop-.png
    3. Click on the screen, Hold down CTRL Key+A to select all then click on the red button on top left corner to disable all.
    4. Click on the Options again and select Restart Explorer
    5. Now try to right click on desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 4 until the problem occurs again, that's the offending extension.

     
    topgundcp, Jan 21, 2024
    #2
  3. vinceip Win User
    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Jan 21, 2024
    #3
  4. Harvy Win User

    How to fix Windows Explorer from crashing when I right-click on the desktop?

    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Jan 21, 2024
    #4
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How to fix Windows Explorer from crashing when I right-click on the desktop?

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