Windows 10: How to fix Windows update and startup issue so I can retrieve my files and documents?

Discus and support How to fix Windows update and startup issue so I can retrieve my files and documents? in Windows 10 Gaming to solve the problem; Microsoft OS updated automatically and now it won't boot up after. I keep getting the following message. "Automatic Repair couldn't repair your PC".... Discussion in 'Windows 10 Gaming' started by Rugrat247, May 1, 2025 at 12:02 AM.

  1. Rugrat247 Win User

    How to fix Windows update and startup issue so I can retrieve my files and documents?


    Microsoft OS updated automatically and now it won't boot up after. I keep getting the following message. "Automatic Repair couldn't repair your PC". Press "Advanced options". I've tried the following Advanced Options with no luck.1. Startup Repair2. Startup Settings3. Command Prompt4. System Restore - None Found Due to the fact that Windows wouldn't boot up...I couldn't try these 2 options5. Uninstall Updates6. System Image RecoveryWhat can I do to retrieve all of my files and documents?

    :)
     

  2. Windows 10 printing issue while printing picture from Document files.

    Hi,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in printer settings.

    To assist you better, please provided us the information below:

    • When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

    I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

    https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

    Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, May 1, 2025 at 12:07 AM
    #2
  3. Eric Ber Win User
    Unable to retrieve my pictures, music, pdf's, and documents since Windows 10 updated

    Hi Cheri,

    We see that you are unable to retrieve your pictures, music, PDF's and documents since you updated your Windows 10 PC. To assist you further, kindly answer the questions below:

    • What troubleshooting steps have you done so far?
    • Have you updated your computer from Windows 7, Windows 8 or Windows 8.1 to Windows 10?
    • Have you tried using Cortana and search for the files and folders?
    • Have you troubles the troubleshooting steps provided on this
      link
      ?

    Regards.
     
  4. AsRock Win User

    How to fix Windows update and startup issue so I can retrieve my files and documents?

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
Thema:

How to fix Windows update and startup issue so I can retrieve my files and documents?

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