Windows 10: How to fixBSOD Unexpected Store Exception

I recently purchased this laptop from Amazon and after about 3 weeks I got the BSOD shown below the first had a different errorhavent seen it since, but I am constantly seeing this message: Unexpected Store Exception.It happpens randomly, at one point it was once every day but its not doing it as much anymore. I use my laptop for work, writing and light gaming sims4, cities skyline, I have tried to:RestartUpdate BIOS from HP Update driverCheck device manager

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Unexpected Store Exception

Hi,

Many factors can be involved with the Unexpected Store Exception
blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

• Were there any changes made on your computer settings prior to this issue?
• Does your computer have the most recent update for Windows 10?

Meanwhile, we suggest that you follow the series of steps in this
article which lists some troubleshooting instructions suitable for blue screen errors.

We look forward to your response.

 

stopcode unexpected store exception

Hi,

In order for us to find out what causes the computer to get error message "stopcode unexpected store exception", we would like to gather more information:

• What activity were you doing when you received the error message?
• Can you send us a screenshot of the error message?
• What troubleshooting steps have you tried so far?
• Did you make any recent changes prior to this issue?

Regards.

 

Unexpected Store Exception

Hi Peter,

The stop error "Unexpected Store Exception" that you encountered can be caused by a corrupted cache of the Windows Store, system files that got corrupted, a third-party anti-virus software causing a conflict or other system settings that may cause a conflict
to name a few. For us to resolve your concern, kindly answer the questions below:

• What troubleshooting steps have you attempted and what were the results?
• What is the complete stop error that you saw when the blue screen error occurred? If possible, kindly post a screenshot.
  
• Were there any specific activities that trigger the blue screen with a stop code to appear?
• Have you already tried to temporarily disable the third party anti-virus software and check if that resolves the issue?
• Which version and build of Windows 10 is installed on your device?

As an initial recommendation, we suggest that you follow the steps on this
link to complete the guided walk-through to correct issues that may lead to a blue screen error with a stop code.

We look forward to your response to our queries.