Windows 10: how to get a case id

Discus and support how to get a case id in Windows 10 Software and Apps to solve the problem; I purchased windows 11 on amazon went to install and the key was invalid. The purchase was direct from Microsoft through amazon anyone help?!?!... Discussion in 'Windows 10 Software and Apps' started by Jim Bo1, Mar 13, 2023.

  1. JIM BO1
    Jim Bo1 Win User

    how to get a case id


    I purchased windows 11 on amazon went to install and the key was invalid. The purchase was direct from Microsoft through amazon anyone help?!?!

    :)
     
    Jim Bo1, Mar 13, 2023
    #1
  2. RUDY MAS
    Rudy Mas Win User

    AHCI vs regular Native IDE


    If you want to change IDE to AHCI in windows 10, without a clean install, do the following steps:

    • Open Command Prompt (Admin)
    • type: bcdedit /set {current} safeboot minimal
    • Restart PC and go into you BIOS -> Set IDE to AHCI
    • Windows 10 will start if Safe Mode
    • Open Command Prompt (Admin)
    • type: bcdedit /deletevalue {current} safeboot
    • Restart and Windows 10 should load with AHCI enabled now

    Until now, I had a 100% succes rate with this, but in the case Windows 10 wouldn't start, go back into your BIOS and set AHCI to IDE.
     
    Rudy Mas, Mar 13, 2023
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Product ID

    Hi Russell,

    We appreciate the information you've provided regarding the product ID. To resolve your concern, we suggest that you do the following steps:

    • Click on Start and type: Command Prompt.
    • Right click on it and select Run as administrator.
    • Type: wmic path SoftwareLicensingService get OA3xOriginalProductKey.
    • Press Enter. That should give you the product key to type in the activation.
    Get back to us if you need further assistance.
     
    PreciousLeb, Mar 13, 2023
    #3
  4. JAN DEL
    Jan Del Win User

    how to get a case id

    how do I get machine id for activation purposes?

    Hi Fred,

    Machine ID also known as Product ID is being used to identify the device. We suggest following the steps below to get the product ID of your device:

    • Type about your PC on the search box.
    • Look for the Product ID.


    how to get a case id 8259dd73-5f2e-40f9-8ef6-adf8e1d34a66.png


    Get back to us if you need further assistance.
     
    Jan Del, Mar 13, 2023
    #4
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