Windows 10: How to get Family Safety to work again?

We've had our daughter's window account linked on Family Safety app for over a year and it has suddenly stopped showing any updates, or blocking any of the apps it should be, or showing me any data as to what screen time, and stopped showing me which apps she's using.Why is this, and how do I fix the issue?I've already uninstalled the app, and restarted my phone, and installed the app again. This didn't change it at all.It doesn't seem to be anything we've done and just seems to be the app not working...

:)

 

Family Safety doesn't work on power saver

I tried everything you suggested, but nothing worked. I think the problem is that power saver restricts running Family Safety and other apps from running in the background. I can manually enable an app in the Settings, but there's no such app like Family
Safety in the list.

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

Account help



Now, setup Family Safety.

Windows help and learning



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter apps and games with Microsoft Edge - Microsoft Support

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

Family Safety seen not to be working

Hi Roi,

Thank you for contacting Microsoft Community.

Which Windows 10 build is installed on your computer?

I would suggest you to remove the child account from the family safety website and then add it again. Follow the below steps:

• Login to the
  www.familysafety.microsoft.com
• Remove the Child account.
• Now from the Parent computer, open Settings.
• Click on Accounts.
• Select Family and other users.
• Click on Add someone else to this PC.
• Enter the Email address of the Child account which was removed.
• Follow the onscreen instructions.
• Now a verification email address will be send to the Child’s Email address.
• Then login to the family safety website and then you can put the restrictions for the Child.

Hope this helps. Post back with the results so that we can assist you further.