Windows 10: How to get into windows 10 start up setting without pressing F10 or without keyboard and mouse?

I was facing some network issues, so I restarted my PC pressed F10 Setup and disabled all USB and IDE controllers I thought it will fix the network issues.Then restarted. Now I can't use keyboard, mouse, my hard drives, other usb ports. I also tried a PS2 type keyboard but didn't work. I also cleared CMOS but the keyboard and mouse are still not working. Anyone experienced please guide, what should I do? How can I get into setting without losing any data? Thank You.Now it only shows this message;[Black Screen]"8192 MB162-System Options Not Set Your system configuration has changed sinc

:)

 

Windows 10 lost mouse & keyboard after a week

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to access keyboard and mouse on Windows 10, we will help you with this issue.

I suggest you to connect external keyboard and mouse to the built-in ports on your device and check if they are working.

If external keyboard and mouse is working, then follow the below:

Method 1:

Step 1: Start computer in safe mode.

• Type Settings in the search box on the desktop, select
  Settings.
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Perform Clean boot to avoid any third party software conflict.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows



(Applies to Windows 10 as well)

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 2: Try to update/install the drivers in compatibility mode on Windows 10.

Step 1: Uninstall and update keyboard driver.

Steps to uninstall keyboard driver:

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver
  and click on Uninstall.

Steps to Update the keyboard driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver
  and click on Update driver software.

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

Step 2: Uninstall and update mouse driver.

Steps to uninstall mouse driver:

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand mouse.
• Right on the mouse driver and click on
  Uninstall.

Steps to Update the mouse driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand mouse.
• Right on the mouse
  driver and click on
  Update driver software.

Also, try to search for the mouse
drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Windows 10 upgrade Keyboard and Mouse

Hi Tracy,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10. 

I understand the inconvenience that you are facing on Windows 10, we will certainly help you with this issue.  

In order to assist you better, I would like to know the following query:

• Are the keyboard and mouse working on the Windows lock screen?

If keyboard is working on the Windows lock screen, follow the steps below to go to
Safe Mode with Networking.

Please follow the steps below:

• 
  Press and hold Shift key and
  restart your Computer.
  
• 
  Select Troubleshoot.
  
• 
  Select Advance Option.
  
• 
  Select Startup Repair.
  
• 
  Follow the on Screen instruction to go to
  Safe Mode with Networking.
  

If the keyboard and mouse are not working, I suggest you to follow the steps below:

To go to Safe Mode with Networking through Windows Startup Settings in the Windows Recovery Environment. 

• 
  Start your computer from the installation media, Insert the DVD or USB flash drive and restart your computer, If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t
  see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB. When you see the Install Windows page, tap or click
  Repair your computer to start the Windows Recovery Environment. 
  
• 
   In the Windows Recovery Environment, on the
  Choose an option screen, tap or click Troubleshoot. 
  
• 
  Tap or click, advanced options and then click on
  Startup repair.
  
• Follow on screen instruction to get to
  Safe Mode with Networking.

After this complete the repair check and see if you are able to boot in to your computer.   

If you don't have a disk or USB, download the ISO of the same Operating system that you are currently using from a working computer and try creating a bootable disk or USB. 

Windows 10 ISO file Download:

http://www.microsoft.com/en-us/software-download/windows10  

Once it’s done I suggest you to update Keyboard and mouse drivers.

Follow the steps below to
update drivers.

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Expand Keyboards, Mice and other pointing devices.
  
• 
  Right click on the driver and select Update Driver Software.
  

Hope this helps. Please respond if you have further related queries.

Thank you.