Windows 10: How to get my Bitlocker code while it is made by hackers?

I have been hacked on a computer. Already on of my bankaccounts has been emptied. I have put two of my systems offline. I tried to make an offline scan microsoft but the computer asks me for the 48 digits Bitlocker code. I am sure that these two systems don't have any. Never there was a Microsoft account made..I have read this is a method hackers use where the Bitlocker code is in the hands of the hacker... How can I get my systems and security back?

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

BSOD 0xc0000001 Bitlocker code not known


I have a client that has a Microsoft Surface Pro. It has a BSOD error code 0xc0000001. I have tried many ways to repair but I am unable to since Bitlocker has locked the hard drive. The client swears they never activated it and does not know the code to unlock. They did not have a microsoft account so I cant go that route. Any suggestions to unlock hard drive without the bitlocker code?

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.