Windows 10: How to get recent Dell Latitude to wake via keyboard/mouse ?

Friends I'm customizing a very nice Dell Latitude E7470 which is working really well but for one issue I find annoying.
This does have a BIOS setting to enable or disable the system to manage power to devices for battery conservation. I have disabled and enabled that in trying to get Wakeup from Sleep State via keyboard. For that matter, lid open would do also. My Daily driver ultrabook and many other laptops will awaken from all the above: opening lid, pressing any key or mouse or touchpad click.

I have, in power options, the lid set to sleep on close, both batt and ac, I have the Power button set to shutdown, I have the so-called "sleep button" set to "do nothing" [see below], and with these settings [which i use on all my laptops and those I work on for others] things work well. On this one, the only way to awaken from sleep with current options is by pressing the "sleep button" [the power button that is winking in sleep mode] once lightly. After a brief delay the system begins wake operation.

It works the same on AC/charger as batt.

anyone been here and figured out a fix?

C

:)

 

mouse/keyboard wont wake pc


Hi Dalchina My mouse (logitech) and Keyboard (dell) are both wireless. I have a Dell desktop all in one (no box) I have checked to see that the mouse and keyboard are checked to wake up the pc. It wont come off the black sleep screen. I hope I have followed instructions properly.

 

keyboard, mouse issue after wake up.

I'm amazed how upgrade windows works back down! Until the recent upgrade I could wake up my computer with mouse and keyboard. Now, if I put my hardware to sleep, I cannot do it anymore. Pressing the power button my computer is awaken - but... I can use ONLY
my mouse as an IO. Whenever I hit ANY key of my keyboard, my mouse freeze, my keyboard freeze, and my computer is dead.

Now, I looked up device manager. The keyboard is HIDDEN, it doesn't work properly, b/c the driver isn't installed! Every attempt to uninstall/ install the driver, any suggestion that I'll have to allow my keyboard to wake-up my computer doesn't work!

Funny thing is that my keyboard IS MICROSOFT keyboard (and I do not have intention to change it).

I tried to lookup the events, tried to change registry. Nothing worked.

So, please, do not send me an answer like "step 1. step 2., etc. Just fix it - it's your fault for sure.

Thank you.

 

MS Mouse & Keyboard Center doesn't recognize my laptop's integrated keyboard

Same issue with brand new DELL Latitude E5570...

The keyboard driver are from Microsoft... there is no visible incompatibility reported, yet the mouse and keyboard center does not list the native laptop keyboard.