Windows 10: How To Get Sys Dump Or Similar For Frozen Computer?

Discus and support How To Get Sys Dump Or Similar For Frozen Computer? in Windows 10 Support to solve the problem; My son's computer keeps freezing up on a game he's started playing. It locks up, no movement. He's waited as long as 15 minutes and it doesn't come... Discussion in 'Windows 10 Support' started by abrogard, Aug 29, 2018.

  1. abrogard Win User

    How To Get Sys Dump Or Similar For Frozen Computer?


    My son's computer keeps freezing up on a game he's started playing.

    It locks up, no movement. He's waited as long as 15 minutes and it doesn't come out of that state.

    He can do nothing with the machine but sign out. Ctl Alt Del brings up the usual choices he says - which includes Task Manager for instance - but clicking on Task Manager does not bring it up, it doesn't run, he can't use it.

    So I thought he needs a system registers dump to pass on to the writers of the game to show where the system is at when it freezes.

    But when I tried to google how to do that with Win10 I only got a help screen that referred me via a link to a page which now (I think it probably didn't used to be) is a sort of front page for all of Microsoft - asking you which product you're interested in and so on.....

    Fairly useless.

    Is there some way to get some pertinent info that perhaps would be of interest to the game developers?

    And/or is there some preferred actions he/we could take to perhaps resolve the issue ourselves?

    How To Get Sys Dump Or Similar For Frozen Computer? :)

    p.s. I kinda vaguely thought there was a debug function available virtually at all times that would give a registers dump... no?

    :)
     
    abrogard, Aug 29, 2018
    #1
  2. Jesrael Bor Win User

    Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Aug 29, 2018
    #2
  3. Jesrael Bor Win User
    Frozen Computer

    Hi Cindy,

    In order for us to help you with your frozen computer, kindly answer the following questions:

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post and we appreciate your response.

    Regards.
     
    Jesrael Bor, Aug 29, 2018
    #3
  4. gridrunner Win User

    How To Get Sys Dump Or Similar For Frozen Computer?

    Why is the vbios size different when dumped from gpuz than when at command line

    Hi. I need to dump some GPU Vbios. I normally do it from command line in Linux using for example
    • echo 1 > /sys/devices/pci0000:00/0000:00:02.0/rom
    • cat /sys/devices/pci0000:00/0000:00:02.0/rom > vbios.dump
    • echo 0 > /sys/devices/pci0000:00/0000:00:02.0/rom
    I use these files for gpu passthrough in KVM.
    I was hoping that gpuz would do this easier for me. However, the GPU vbios dumps are a different size.
    For example, my 750ti from Linux dump is 131kb but from gpuz its 165kb.

    Why is it different. Unfortunately, the gpuz dump doesn't work for the purpose of GPU passthrough in KVM.
     
    gridrunner, Aug 29, 2018
    #4
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How To Get Sys Dump Or Similar For Frozen Computer?

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