Windows 10: How to get Windows Hello to work with a monitor

I have Windows 11 on my Surface Book Studio and Windows Hello works great except when I use my Viewsonic monitor. This was not a problem with my Surface Book 2.

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Samsung Monitor not working after Windows 10 install

Hello,

• Did you check if the external monitor work fine with other systems?

To check if there is any issues with HDMI cable or external monitor, I suggest you to try connecting it to any other Laptop/Computer and check if this works fine.

Kindly let us know the status to assist you further.

Thank You.

 

Windows 10 Update - Now my dual monitors do not work

Hi,





One of the possible reasons why Windows 10 was unable to detect your dual monitor is an outdated or incompatible graphics driver. To best address your concern, we need you to answer the following questions:

• Which Windows 10 build are you using?
• Have you already tried performing the troubleshooting steps suggested by
  Mauro Cavallin on June 16, 2017?
• Are both of the monitors not working just like what the original poster was experiencing? If yes, have you tried disconnecting one of the monitors? What was the outcome?
• What troubleshooting steps have you done so far?

We will be waiting for your response.

 

I accidentally hit the update button instead of postpone and now my second monitor does not work.

Hello,

I suggest you to unplug the cable from the monitor and connect to the second monitor, and check if it works.

Also, suggest you to follow the below steps, and check if it helps.
1. Press Windows + X, and select Device manager.
2. Check if the second monitor is listed under Monitor.

Also, recommend you to refer below link answered by

KelvinNikkel , and check if it helps in resolving the issue.
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Do let us know with the update of the issue.

Thank you.